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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
TRACY A.
4 out of 5
10/2/2020
Man Wong does a very good job.
Margaret I.
5 out of 5
10/2/2020
Great service as always.
Mina S.
5 out of 5
10/2/2020
Thanks. Everything went perfect and smooth this time.
Edward W.
5 out of 5
10/2/2020
Excellent job.
Francisco T.
5 out of 5
10/2/2020
Mr. Young is very professional and always provides me with any Service updates. In addition, he ensures that I always have a loaner car available. As always, the service I received from Longo Lexus is excellent.
GRACE A.
5 out of 5
10/2/2020
Frank is a great service advisor. He always makes sure I have a loaner vehicle while car is being serviced.
THOMAS G.
5 out of 5
10/2/2020
Jim is a great guy, good to work with very helpful and knowledgeable.
Patrick C.
5 out of 5
10/2/2020
Well done
Angela N.
5 out of 5
10/2/2020
Excellent
Michael P.
5 out of 5
10/2/2020
Kelly Yang is the most effective car dealership and/or mechanic service representative I have ever experienced in 40 years of car ownership. Way to go all! Excellence every time!
Alan C.
2 out of 5
10/2/2020
This is supposed to be a free service but I was presented with a bill for $79.00. Please confirm that I will not be charged for this service. It is the third of the four comp services which came with my purchase of the certified vehicle. Thank you
Barbara M.
5 out of 5
10/2/2020
N/A
Patricia G.
5 out of 5
10/2/2020
Robin has excellent customer service skills. He is friendly, helpful and always professional.
Ada K.
5 out of 5
10/2/2020
David Emma’s very responsive and took great care of us and helping us with a loaner vehicle immediately due to the recall repairs.
In M.
5 out of 5
10/2/2020
A++ Always thank you
Dilip P.
5 out of 5
10/2/2020
Me Wong is excellent service advisor. I always ask for him when I schedule service for my Lexus. I am very happy with his kindness and everything he explains. Also Service provided by Longo Lexus. This is my second Lexus car purchase & service by Lexus Excellent job please keep it up
MARIBEL D.
5 out of 5
10/2/2020
Frank always knows how to take care of me with the most amazing customer service.
Teresita T.
5 out of 5
10/1/2020
Francis is very helpful and pleasant to deal with.
Jiang Z.
5 out of 5
10/1/2020
It is good, thanks.
Kong M.
5 out of 5
10/1/2020
Very happy with your services.

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