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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Rose V.
5 out of 5
10/5/2020
John was very helpful and he also answered all my questions. He has a good and friendly personality!!!
Roy D.
4 out of 5
10/5/2020
Francis Saldana is the best! He is the reason why I take my vehicle to Longo.
Edward L.
1 out of 5
10/5/2020
I asked for tire pressure to be checked. Was assured it was filled but when driving away I noticed tire pressure was uneven. Two front tires were 36 lbs. two rear tires were 34 and 35 lbs respectively. Was told that pressure was brought up to 36 lbs as standard. Not sure if the spare tire was even checked. Now I have to find time to go to Costco to get it right. Very irritating.
Erlinda L.
5 out of 5
10/5/2020
Nice honesty and friendly, i’am satisfied and appreciated.thank you!
Katie G.
5 out of 5
10/5/2020
Excellent Service is what I expected and the Service Advisor and Technician did not disappoint me. I was very pleased with my visit and service.
Maricela M.
5 out of 5
10/5/2020
Mr. Reynoso was very attentive and professional.
Suneetua A.
5 out of 5
10/5/2020
None
Vincent M.
5 out of 5
10/4/2020
Francis was efficient and patiently answered all my questions.
Dao N.
3 out of 5
10/4/2020
Good service...I like that. Thank you for servies my car
Linda K.
5 out of 5
10/4/2020
Thanks for taking care of us! Dennis lo and Jennifer Lew! Excellent customer service!
Blanca G.
5 out of 5
10/4/2020
Yes the service was like always excellent
LOUIS C.
5 out of 5
10/4/2020
Excellent service.
Ann F.
4 out of 5
10/4/2020
I'm satisfied with service I had with Mr John Yang.
Suzanne R.
5 out of 5
10/4/2020
Beau Ly, was a friendly, courtesy, polite and very helpful. Thank you for all your help Suzy Reyes
Paul N.
5 out of 5
10/4/2020
Actively kept me updated on my vehicle status.
Farid S.
4 out of 5
10/4/2020
Good and professional guy
Le H.
5 out of 5
10/4/2020
Great job!
Francisco C.
5 out of 5
10/4/2020
Totally satisfied.
Maria C.
4 out of 5
10/4/2020
Frank is a professional in his line of work. I was completely satisfied
Haejung C.
5 out of 5
10/4/2020
Rx350 was great. Return process was so simple and quick. He even took me home!

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