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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Lydia S.
5 out of 5
10/11/2020
Lexus service is always stellar and our Service representative David Parada was very helpful and kept Us updated at all times . Lexus service is a model to others car services , they should follow the example that Lexus portraits .
Ann W.
5 out of 5
10/11/2020
The service was good, thank you
Jack H.
5 out of 5
10/11/2020
Excellent service as usual
Nancy Y.
5 out of 5
10/11/2020
Kelly Yang has been my preferred advisor for years. He is reliable, he keeps me up to date on the status of my car and my car has always been ready as promised. I have had several cars serviced at Longo and Kelly has always given sound advice. Great advisors like Kelly is the primary reason I continue to take my cars to Longo.
Cindy H.
1 out of 5
10/10/2020
I’ve already discussed my issues with my service representative.
Anil C.
5 out of 5
10/10/2020
Absolutely. Lexus does provide excellent service, thanks to wonderful employees like Edgar who are courteous. Knowledgeable,and provides excellent service.
JUN Z.
5 out of 5
10/10/2020
Excellent!
AIDA H.
5 out of 5
10/10/2020
I think Kelly is very efficient and helpful.
PHIRA Y.
5 out of 5
10/10/2020
I’m satisfied with the service today, thank you
Chun C.
5 out of 5
10/10/2020
Professional service
Amy W.
5 out of 5
10/10/2020
Kelly provided excellent service.
QUAN N.
5 out of 5
10/10/2020
Excellent
Nikki T.
4 out of 5
10/10/2020
Edgar was every helpful, professional and knowledge of his field.
FRANK C.
5 out of 5
10/10/2020
Man Wang provide a very professional serviced
PEARL A.
5 out of 5
10/10/2020
Rene Reynoso was awesome. Very knowledgeable and professional.
Glen G.
4 out of 5
10/10/2020
Excellence indeed!
Maria M.
4 out of 5
10/10/2020
Exelent atención, Exelent trató, Exelent Servicio. Desde que llego con el carro desde ese momento cada persona con los que me encuentro Son muy AMABLES. ????????????????????????????????
Rudolf W.
5 out of 5
10/10/2020
Man Wong did an excellent job of communicating in a timely and complete manner. He was professional and thorough at all times, definitely a credit to Longo Lexus.
Gary M.
5 out of 5
10/10/2020
Very good service
Nilda H.
4 out of 5
10/9/2020
The service to my car has not been completed so can’t make a final assessment as to my overall experience. However, I am satisfied with my experience with Longo Lexus so far.

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