M an Wong was and has always been a excellent service rep. I’ve had him before for previous service and he never fails. I needed service, tires battery and a number of things this visit and Longos service depth is always the best. Everyone should use you.
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It was excellent service.
Thank you
Excellent service. David Parada went the extra mile in addressing my issues. This is why I will continue to purchase from Longo in the future.
Great customer service. Frank takes the time to listen to the customer and he
Provides solutions and explains the issues well.
Need to be more culturally sensitive to people in the way he talks.
Thank you for their courtesy professionalism and timely updates.
Francis was great! I felt like he was watching out for me. I usually get good service at Longo Lexus, but Francis was great! He went above and beyond!
Thank you Francis!
I am happy with Mr Rodolfo Ayala, very professional to help customers and I like the way Me Rodolfo Ayala service to customer.
I was pleasantly satisfied with the service once the Longo crew realised that there was an error in the appointment scheduling. I greatly appreciate the service from Longo.
Kelly Yang is always very knowledgeable and keeps you updated with the status of the repairs
Thank you David for accommodating service of my new vehicle and taking care of the pricing.
GREAT SERVICE VERY HAPPY ????
Francis was Awesome and pleasure to meet!
Definitely going back to Longo Lexus for servicing. When arriving to pick up my car, Rene mentioned that someone will be pulling up the car shortly. I waited outside with a few others. Rene ended up bringing my car up after he noticed there was going to be a wait with the other individuals waiting for their car. Truly appreciate the attention to customer service.
Mr, Beau Ly really care about his customer and he takes time to check my car needs to repair & explain to me.
I feel completely satisfied, truest Beau Ly’s service experience.
I really appreciate & thank you very very much Beau Ly.
Very outstanding service, positive attitude, makes you feel welcomed every time she comes to greet me! She makes sure we are in n out right away with being that everything we were there for was done ????
David was awesome. Took great care of me and my car.
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