Service Center

Real Reviews From Verified Customers

TRACY S.
5 out of 5
10/23/2020
Your Longo team are kind, friendly and thorough. Thank you for that!
Chae Yeon.
5 out of 5
10/23/2020
Man Wong was awesome giving update as needed and promptly completed and delivered our vehicle spotless
Pat L.
4 out of 5
10/23/2020
Thank you, for checking my records for what was under warranty. ???? Miss the morning donuts and hot cocoa machine ????
Earnestine T.
1 out of 5
10/23/2020
Did not have equipment needed to do rear brake repair.
Kungcheng H.
5 out of 5
10/23/2020
Very good service
Malik D.
4 out of 5
10/23/2020
Jim Is great
Luis P.
5 out of 5
10/22/2020
Very professional Service.
ROBERT D.
5 out of 5
10/22/2020
Man Wong has been my go-to service representative for a few years, now, and he has always provided exceptional service to me and my girlfriend Atsuko Tani. I would recommend Man very highly if asked by a friend and I look forward to continuing to seek Man's assistance for my 2007 Lexus RX400h. Thank you, Man! Sincerely, Bob Dussault
Maria T.
4 out of 5
10/22/2020
My only complaint is that dropping off and picking up takes way too long when you have an appointment scheduled.
Hyo K.
5 out of 5
10/22/2020
I was very happy with the excellent service provided Mr Robin Ho
Paul O.
5 out of 5
10/22/2020
Frank Larisso is our regular Service Advisor and always provide us with exceptional attention the reason to continue to have our vehicles serviced at Longo Lexus
Celine D.
5 out of 5
10/22/2020
Francis Saldana, he is the best services. I give him 5 stars.
JERRY K.
5 out of 5
10/22/2020
Problem solved quickly and I was out of there.
Rosie A.
5 out of 5
10/22/2020
Completely satisfied
NATHILE H.
5 out of 5
10/22/2020
I thanks Man, Wong for listening and Resolved of the issue of my car . Good service
Viviane D.
5 out of 5
10/22/2020
Very Satisfied. Thank you. Rene was very helpful and attentive.
STEVEN W.
3 out of 5
10/22/2020
Everything went smoothly and there was no waiting or any other issues.
Esther H.
5 out of 5
10/22/2020
He does a great job keeping you informed and letting you know everything that is going on.
Sean T.
4 out of 5
10/22/2020
Frank helps my wife and me with our Lexus vehicles and is always responsive as in calling customers back and makes the experience very expedited and smooth. I live nearer to Glendale Lexus but don’t hesitate to visit Longo because of people like him. When I’m ready to buy another car I will visit Longo due to the superior service over the years. ST
MARIA P.
5 out of 5
10/22/2020
Jim and others worked together to get my vehicle taken care of. I really appreciate all his advice.

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