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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Teresa L.
2 out of 5
10/26/2020
dropped off my car at 10:20 and didn't get seen by a service agent until an hour later. Robin was super nice so I don't blame him but if longo could stop overbooking, that'd be great.
RICHARD E.
5 out of 5
10/26/2020
Thank you Longo for ur outstanding n respectful employees. With covide 19 and being 73 yrs old this was the perfect way to go. Longo never fails to deliver.
William M.
4 out of 5
10/25/2020
I appreciate the service that is rendered to my vehicle. The service advisor is the best that I’ve dealt with with any dealership thank you Longo
ROGER M.
5 out of 5
10/25/2020
Excellent service
James D.
4 out of 5
10/25/2020
Jim Palmer is always great! Professional and knows. As I have said before I live in Redondo Beach and drive 45 minutes because of the quality of service.
James L.
5 out of 5
10/25/2020
Thank You!
Dora-Luz P.
4 out of 5
10/25/2020
Man is professional always returns my call he does a great job for my family You’re very lucky to have him.
Ching C.
5 out of 5
10/25/2020
Excellent service
Steven T.
5 out of 5
10/25/2020
Kelly was fantastic. Very customer and service oriented.
Laura G.
5 out of 5
10/25/2020
Fine experience. Thanks Longo Lexus
Yinyi Z.
5 out of 5
10/25/2020
Good
Ricardo S.
5 out of 5
10/25/2020
Francis always takes good care of me
Isidro O.
5 out of 5
10/25/2020
Great service.
Arthur S.
5 out of 5
10/25/2020
Mr. Saldana did a great job in getting the job done in a timely matter.
Arcangelo B.
5 out of 5
10/25/2020
Frank was very knowledgeable and provided impeccable service, my wife and I are very pleased.
Pedro R.
5 out of 5
10/25/2020
Francis took care of our needs. First class service!
MICHAEL P.
4 out of 5
10/25/2020
My experience with Francis Saldana continues to be of great satisfaction. I will not even make an appointment for service on my vehicle unless Francis will be there to take care of me. He is the best representative I have had the experience of dealing with.
Marian H.
5 out of 5
10/25/2020
I appreciated Jim Palmer’s professionalism and clear information regarding the care of my vehicle.
MILDRED M.
5 out of 5
10/25/2020
Jim Palmer is a professional and honest I always ask for him
MAURICEE H.
5 out of 5
10/25/2020
Francis was great, as well as the other team member

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