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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Leticia H.
5 out of 5
11/7/2020
Very courteous staff. Auto detailing did an excellent job.
RENA C.
4 out of 5
11/7/2020
Frank always does a great job servicing my vehicle. He’s professional and cares about his clients. He’s been my service advisor for seven years and I always receive exceptional service from him. Thank you, Frank!!!
Aileen M.
5 out of 5
11/7/2020
Excellent service from Jim ****.
VICKY T.
5 out of 5
11/7/2020
David was super nice and helpful. He explained what my service was in detail and offered guidance/advice on my tires.
CHANDU C.
5 out of 5
11/7/2020
Good communications and explanation regarding required service.
Leticia C.
5 out of 5
11/7/2020
Missed the cookies!
SHAILESH M.
5 out of 5
11/7/2020
Robin was very nice & helpful. Also very professional & courteous. I am completely satisfied with his services. Thanks ????
Jeffrey M.
5 out of 5
11/7/2020
Ny car was ready and very very clean. I really appreciated the effort of Rodolfo, my service representative, in doing all that was promised.
Roberto V.
5 out of 5
11/7/2020
Thanks was excellent service
MICHELE S.
5 out of 5
11/7/2020
Francis is great. He communicates well and was honest about the wait time. 2hrs exactly I was out of there.
Leticia L.
4 out of 5
11/7/2020
Always appreciate Edgar's professional customer service and attention to concerns I have with my aging car. I apreciate his patience with explaining required repairs and assistance with planning future repairs as well.
FLORENCIO P.
5 out of 5
11/7/2020
Very professional & courteous
Morris C.
5 out of 5
11/7/2020
None
Dana B.
4 out of 5
11/7/2020
I was quite concerned about my A/C leaking and ruining my leather interior. "Man" put me at ease and said my interior may be covered under a Lexus replacement plan, and it was indeed. MAN is very professional and I believe quite an asset to the Longo team.
Tyler P.
5 out of 5
11/7/2020
Great service
HOW L.
5 out of 5
11/7/2020
Great team wirk
Haiyu W.
5 out of 5
11/7/2020
Good
MIRAY O.
5 out of 5
11/6/2020
Francis was super helpful. I appreciated his great customer service and will be glad to come back to Longo Lexus for additional service in the future.
Jovita M.
4 out of 5
11/6/2020
No comment at all
ELAINE K.
5 out of 5
11/6/2020
Riding was awesome!

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