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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Shirley M.
5 out of 5
11/9/2020
Rudolfo was very attentive and prompt. He was the only service advisor to ever email me back. That was really great. He is very professional and helpful
DOUG A.
5 out of 5
11/9/2020
Great service as usual. We only use Longo because of superior customer service
Scott D.
4 out of 5
11/8/2020
Love Francis. Fixed all my concerns and then some. Would definitely come back.
VIRGINIA M.
5 out of 5
11/8/2020
Excellent service. Thanks!!
Ke Qin.
4 out of 5
11/8/2020
Jim was very knowledgeable guy
Sy Accountancy.
5 out of 5
11/8/2020
Frank Larusso is very helpful and wonderful!
Nancy G.
4 out of 5
11/8/2020
The Service I consistently receive from Mr. Wong is Exceptional. I had a preference to receive my vehicle back today, since I have a Full Schedule on Monday. I understand this will happen if possible. Mr. Wong “delivered” on my request. Thank You for keeping my Lexus SAFE for me to enjoy! Gratefully Yours, Nancy G
CALVIN K.
5 out of 5
11/8/2020
Was satisfied with Edgar Anzaldo service experience as he helped out his guest with a discount and complimentary wash!
Romelia M.
3 out of 5
11/8/2020
Clear description given about my car and reason for the grinding noise it was making.
RUBY C.
1 out of 5
11/8/2020
I asked to check tire pressure but not sure if they did it! Robert told me technicians will do it but I saw the low tire pressure still same number! So not sure if they check all 4 tire pressure!
Di L.
5 out of 5
11/8/2020
thank you so much
Shi L.
5 out of 5
11/8/2020
Professional, friendly and helpful
Nancy L.
5 out of 5
11/8/2020
Great customer service.
Elvira A.
5 out of 5
11/8/2020
Prompt service. And thank you for the car wash:)
BRUCE P.
5 out of 5
11/8/2020
Service Advisor, Robin Ho is & was absolutely Amazing, Professional & Awesome Customer Service. He is a great asset to Longo Lexus & I always chatting & dealing with him.
Enge M.
5 out of 5
11/7/2020
Rene gave excellent service.
Moria C.
5 out of 5
11/7/2020
The customer service was outstanding
CYNTHIA T.
5 out of 5
11/7/2020
Man Wong is a great asset to Longo Lexus! He continuosly kept me informed about my car service which is important. He's very professional and I'm very happy to have him as my service rep! He goes above and beyond!
Charlie L.
5 out of 5
11/7/2020
Superb!
Gloria F.
5 out of 5
11/7/2020
Rudy was amazing. On top of his work and great customer. I can almost say the best I've had in a long time

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