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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
KEVIN T.
4 out of 5
11/29/2020
Mr. Palmer did an Excellent job kept us informed throughout the whole process.And notified us when our car was ready.
RICHARD S.
5 out of 5
11/29/2020
Thank you.
ALVIN O.
5 out of 5
11/29/2020
Very good
ROXANA E.
5 out of 5
11/28/2020
Thank you Frank for taking care of us.
Florence W.
5 out of 5
11/28/2020
Compared to my last service experience at Longo Lexus, John Yang was excellent. He was very helpful, patiently answered all our questions, displayed professionalism and provided exceptional customer service at our recent visit.
Mong P.
3 out of 5
11/28/2020
Got my tire sensors fixed , second times in 3 weeks
Brad C.
5 out of 5
11/28/2020
Rodolfo was very informative and helpful !!
THOMAS P.
4 out of 5
11/28/2020
Jim Palmer is a great guy.
Anthony M.
5 out of 5
11/28/2020
Excellent service.
Rose Diana.
5 out of 5
11/28/2020
Very good service
Octavio M.
5 out of 5
11/27/2020
We are satisfied with their work.
Alfred E.
4 out of 5
11/26/2020
My service advisor David went out of his way to ensure my car was ready when promised. He had to find the parts at another dealership to get the car to me on time
Van L.
4 out of 5
11/26/2020
Hi Yang, thank you for your service, now I know my vehicle of the battery was weak. Thank you again and have a happy thanksgiving! ???? ????
Heidi G.
5 out of 5
11/26/2020
Good service
Linda N.
4 out of 5
11/26/2020
I had a great experience! Jim Palmer was a wonderful service representative. He was very professional and competent and fast and very kindly answered all my questions. Aaron (in charge of getting my loaner car) was so friendly and nice and so very good at getting my car for me and going through all the paperwork. These people made my visit a very pleasant experience. Thank you! ??
Linda B.
5 out of 5
11/26/2020
Great service! Robin Ho very helpful and great service
Barbara O.
4 out of 5
11/26/2020
Love coming there!!!!!
Tiffany Y.
5 out of 5
11/26/2020
Robin was great! Very friendly
Maria A.
5 out of 5
11/26/2020
Frank Lorusso is always so courteous. He takes the time to keep me informed throughout the entire time my car is being serviced.
Trang P.
5 out of 5
11/26/2020
I love Lexus, Lexus love me. Kelly yang, give him a Christmas bonus for my satisfaction with his service. Trang P

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