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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Silvia G.
5 out of 5
11/26/2020
Very polite gentleman
Karta L.
1 out of 5
11/26/2020
I was told I’m missing retainer but on my spoiler and not covered under warranty. So i was told it will cost me $140. I took it elsewhere and I was told retainer nut was there just need to be tighten. Not only that Longo was dishonest but did a bad job diagnosing the root cause.
Bernard L.
5 out of 5
11/26/2020
he is excellent
RUDY Z.
5 out of 5
11/26/2020
Robin ho very professional great job thank you the best everything he said abd did was on point appreciate the information he gives Thank you
Arch H.
5 out of 5
11/26/2020
Professional service.
Xiaoming Y.
5 out of 5
11/26/2020
Clearer breakdowns of various charges and periodic couponed-discounts would be highly appreciated.
Rita A.
5 out of 5
11/26/2020
Good job for Janifer lew
Sofia S.
4 out of 5
11/26/2020
Rene replied to all text on a timely manner.
ROSANNA H.
5 out of 5
11/26/2020
Everything is good
KHALED H.
5 out of 5
11/26/2020
It was a great, smooth experience with excellent customer service
Ophir M.
5 out of 5
11/26/2020
He did good covering for Edgar. Very satisfied with Lexus. A happy customer
John M.
5 out of 5
11/26/2020
Perfect and prompt professional service ....,,as always.
Gilbert I.
4 out of 5
11/26/2020
FRANCIS SALDANA is our consultant,we are very happy with him..
David C.
5 out of 5
11/26/2020
Kelly was personable and knowledgeable.
TODD B.
1 out of 5
11/25/2020
You washed the car...specifically asked, no wash. Need to take the car to Glendale Lexus for brake job, a complete hassle Not sure if I will be back.
LINDA P.
5 out of 5
11/25/2020
Prompt and thorough.
Maricar L.
5 out of 5
11/25/2020
Very kind, helpful and explain the service very well.
Alexis V.
5 out of 5
11/25/2020
Everyone was great Rene went above and beyond with his customer service. He was able to provide a loaner car and take care on my concerns .
Domingo L.
4 out of 5
11/25/2020
John Yang very thorough detailed and helped me follow up with be loaner and additional information after the service. I would definitely seek out John again for future services
LORETTA B.
5 out of 5
11/25/2020
Completely satisfied. Julio the flatbed truck driver was wonderful. Very nice, kept his mask on the whole time. Thank you

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