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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jose G.
5 out of 5
12/3/2020
Robin my service is amazing , very known and friendly.
HAN Z.
5 out of 5
12/3/2020
Good!
Antonia D.
5 out of 5
12/3/2020
Always great service and great service people.
Joseph K.
5 out of 5
12/3/2020
David was professional and very helpful. He listened to my concerns and addressed it to resolution. He made the entire process simple and user friendly. He gave me courtesy calls and heads up on repairs etc. Much appreciated. Thank you
RONALD L.
5 out of 5
12/3/2020
Rene was super and expedited our service!
JOHN C.
5 out of 5
12/3/2020
Yes this time the experience was pleasant and looks like I got a free car wash Cabin Filter service made a difference second time around Thanks
Kanji V.
4 out of 5
12/3/2020
He is superb service manager.
Robert L.
5 out of 5
12/3/2020
Excellent
Rosemary T.
4 out of 5
12/3/2020
Man Wong is Good service !
Stefanye V.
5 out of 5
12/3/2020
Great
Ratika N.
4 out of 5
12/3/2020
I was happy with the service. Not only did David update me with the results of the technical analysis but was mindful of my request to replace the battery in my key. I really appreciated it!
Kelvin H.
5 out of 5
12/2/2020
I’ve always had a great experience with longo lexus
NORMA C.
5 out of 5
12/2/2020
Great and attentive
KEE L.
5 out of 5
12/2/2020
Excellent services in every field received from Ms.Lew We appreciated her quick and accurate assistance.
Miguel S.
5 out of 5
12/2/2020
Great service and professional people
Alexander C.
5 out of 5
12/2/2020
Outstanding customer service
Scott W.
4 out of 5
12/2/2020
Jim Palmer should be put in charge of distributing the Covid vaccines -he’s that good, pleasant, thorough and makes me feel good even when I have to pay 50 bucks for windshield wiper inserts.
ADRIENNE G.
5 out of 5
12/2/2020
Jennifer was professional and greeted me with a smile. She kept me updated in the repair and when it would be completed.
Faisal A.
4 out of 5
12/2/2020
Rene was very professional, kind, and was genuinely out for my best interests in terms of my vehicle’s maintenance instead of just trying to sell repairs. He along with the entire Longo team made the work quick and easy and remind me why I drive the extra hour to Longo for your unbeatable service
Gabriela A.
4 out of 5
12/2/2020
I will always take my car to Longo as long as Jim Palmer works there!!!

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