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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jaime V.
5 out of 5
12/30/2020
Keep up the good work
CLAIRE F.
2 out of 5
12/30/2020
As I drove away from the service department, I noticed a mild burnt smell in my car. When I arrived at my office, I smelled a strong burnt smell outside the car (seems to be coming from the engine). Now I need to go back to the service department tomorrow to have this checked.
ROBERT M.
5 out of 5
12/30/2020
Thanks, well run operation!
IRA H.
5 out of 5
12/30/2020
Terrific customer support and expertise as always.
Rebecca D.
3 out of 5
12/30/2020
My tech forgott to offer me my AAA discount. I had to mention it to the cashier.
JOYSE M.
4 out of 5
12/29/2020
Very pleasant to talk to, positive attitude, informative, efficiient! I’ll be requesting Francis for my next maintenance visit.
RICK G.
5 out of 5
12/29/2020
Mr. Yang is very professional
Analiza N.
5 out of 5
12/29/2020
I will give Rene Reynoso a five-stars customer service satisfaction .
June R.
2 out of 5
12/29/2020
I will not be bringing my vehicle back to longo again.
Johnny M.
4 out of 5
12/29/2020
Nice to get a raincheck on car wash...appreciated. Man Wong texted me w/situation and I received a promot reply
Alberto F.
5 out of 5
12/29/2020
Great service
Peter A.
5 out of 5
12/29/2020
Francis assisted me with the adequate service for my vehicle. His knowledge was appreciated and gave me some pointers to better care for my vehicle. Thank you Francis.
Nejteh D.
5 out of 5
12/29/2020
Man was very attentive and professional in arranging my service today. Very satisfied with his level of service.
YIU S.
5 out of 5
12/29/2020
Mr John Yang service is very well ????
EUSEBIO C.
4 out of 5
12/29/2020
Nice to know we still can have the best service during this pandemic time, May every one stay safe, and happy holidays
Rimon F.
5 out of 5
12/29/2020
Excellent service with Jennifer
Barbara G.
5 out of 5
12/29/2020
Great experience, Francis was easy to work with and very kind
Anna P.
5 out of 5
12/29/2020
Frank was very patient and quick!
ALFRED H.
5 out of 5
12/27/2020
Miss the coffee and snacks
Arya W.
4 out of 5
12/27/2020
Francis was very helpful. And was able to help on additional problems with my car. He made the experience easy and smooth.

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