Service Center

Real Reviews From Verified Customers

John L.
5 out of 5
1/5/2021
Rene was great. Everything is good.
Francisco G.
5 out of 5
1/5/2021
Great experience, excellent service writer
Ira H.
5 out of 5
1/5/2021
Fantastic customer service and expertise as always.
Sussan G.
5 out of 5
1/5/2021
John Yang was such an amazing consultant! Easy to talk to and I will definitely be going to John for my future service needs at Longo Lexus El Monte.
Tommy M.
1 out of 5
1/5/2021
My cars right headlight was out and not working less Than 24 hours of leaning longo Lexus. I took my car to get any headlight light bulb replaced and Was working before I came to longo Lexus. Since I found this out a day after on Sunday I had to to a outside source “valvoline” to get it replaced Which totally defeated the purpose of going to longo Lexus in the first place. I work at 4am so I had to get it changers immediately for Safty reasons.
Artemio R.
5 out of 5
1/5/2021
Excellent service
VICTORIA H.
5 out of 5
1/5/2021
John was very friendly and helpful. I’m glad he assisted me today.
Carolyn L.
4 out of 5
1/5/2021
Rene was new to me, but very pleased with his professionalism and follow up with me when the service was finished on my vehicle. I will be asking for him again.
Teofisto P.
5 out of 5
1/5/2021
Very helpful
Christian S.
5 out of 5
1/5/2021
Excellent service from Man Wong Was able to assist with all my needs .
Jeanny Dipbing.
5 out of 5
1/5/2021
Great service and great detailing job done on my car. Very happy!
Jose T.
4 out of 5
1/5/2021
The car was delivered the time they promised.
Sunwood Design.
2 out of 5
1/5/2021
Bad
Isamu R.
5 out of 5
1/5/2021
Francis is the best, he will always treat me as a very important customer.
SINGATRON ENTERPRISE.
4 out of 5
1/5/2021
The service consultant is very good and professional, but Longo Lexus stop mobile service for larger vehicles made us consider purchase different car in the future. The main reason we keep buying car from Longo Lexus is because the mobile service offer by Longo Lexus.
Sal S.
5 out of 5
1/5/2021
Beau went above and beyond it was my first time at Longo Lexus and Felt like i was a recurring customer. Loved the hospitality
Annie D.
5 out of 5
1/4/2021
It was a good service thank you Renee
ANDRES B.
5 out of 5
1/4/2021
Hello, David is a great and really hopeful person. I really appreciate been a honest person. I have very good experience with David Parade and the Lexus mechanics all the team are great ???? thank you again very good job. Thank You ANDRES B
CARMEN C.
4 out of 5
1/4/2021
David was amazing. He was very helpful, informative, friendly, and provided me with status. I hope I get David again when I come in for my next maintenance, repair. He is outstanding and did an exceptional job!
Vince L.
5 out of 5
1/3/2021
I had a wonderful experience for my car yesterday thanks to Jennifer. She is friendly and very helpful!

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