Courteous, attentive and on point.
Mr Man Wong is your best representative for the values Lexus represent: He’s the most , trustworthy , caring and reason why I bought over 6 Lexus. The Page family.
Edgar was extremely pleasant and welcoming. Even though it was just a regular service, next time I will sure to ask for him directly.
Great service. Good communication. Pickup service exceeded expectations. Thank you
He helped me make sure my car was being kept at its upmost maintenance. Super informative and nice
Mr. Reynosa was friendly, knowledgeable, and professional. Thank you.
It seemed ironic that my car didn’t get washed just because it has a crack on the mirror. But other than that, experience is always great. I recommend your service department to anybody I know who owns a Lexus. Service is always top notch and the advisors are always there to answer any concerns.
Jennifer was so nice and accommodating. Thank you, Jennifer!!
James is very professional and courteous.
Everything was fine, John was totally patient.
I leased a brand new car from Longo. Unfortunately, it came with a (small) scratch. Longo generously offered to detail the car. It was picked up from my house and Longo had it for 7 days. When it was returned, the scratch is still there!
Also, the loaner car was dirty when it was dropped off (inside). With Covid, I would think it should be really clean when delivered.
Great and professional customer service. Mr. Man Wong worked quick and effectively. He called me when my car was ready and made the process quick and easy!! I will return for future oil changes with Mr. Man Wong! He’s definitely the man for any car service! Thanks again Mr. Wong! :)
David was very professional and explained things very thoroughly to me. He came across as very trustworthy and knowledgeable.
Great service David was nice
Great customer service. Easy drop off and pick up.
David, was amazing. Super helpful, informative, friendly, responsive, and provided prompt status updates. Exceptional customer service. I hope Ibget David again in next service appointment.
Good service. Everyone was nice and efficient
The service was excellent!
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