John was really friendly and helpful. I had a lot of questions regarding the use and service of my car and he patiently took time and gave me all answers. I was very happy with my experience with Longo service.
Edgar always does an excellent job and provides exceptional customer service.
Beau was excellent! He was very thorough and accommodating. During these trying covid times he was very understanding of our desire to stay safe and was willing to conduct our transactions in the parking garage, requiring him to go back and forth to the office to generate our paperwork. He was also very knowledgeable in answering all of our questions. He has a great attitude and is good at working with people. We would recommend him without reservation.
James and his colleagues provided nothing short of exceptional service. They were extremely helpful and I will definitely be back. I have a tundra, camry, and gs350. I will continue to be. Loyal toyota brand owner. Thank you.
Friendly, courteous and explained the needed repairs. Sent pictures of needed repairs
Everything was handled with ease. He made e erything simple.
The service department is well organized, taking extra precautions and fast. Will definitely be returning!
Great service from beginning to end. You all are second to none.
Thank you.
Jennifer was great! Her customer service was outstanding!
Excellent service. Great staff all the way around!!
Ok to do it again and trust the longo LEXUS maintenance
Team dept
Jim always gives first-rate service. I appreciated all of the COVID 19 protection measures.
Robin is truly the best service adviser ever! He’s so kind and generous. I truly appreciate his hard work!
Efficient and professional service experience. Thank you.
Mr. John Yang was very professional and knowledgable. He is a excellent service advisor. Thank for his services!
I received great customer service from David. He was very helpful and made me feel comfortable leaving my car in his hands.
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