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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
NICOLAS R.
5 out of 5
1/31/2021
Great experience
Robert T.
5 out of 5
1/31/2021
Great service
Angela M.
5 out of 5
1/31/2021
Outstanding employee. I have been working with Kelly for years and he always come thru.!!!!
Sophia C.
5 out of 5
1/31/2021
Thank you Francis! The service is really fast.
Shu L.
5 out of 5
1/31/2021
Very good manners!
Chen K.
4 out of 5
1/31/2021
Frank is amazing got me dial in
The Darryl.
5 out of 5
1/31/2021
Great service and professional staff
JO S.
4 out of 5
1/31/2021
It is unfortunate I received bad news regarding my car. David did an excellent job giving me the news. Also he did everything in his power to help me. I really appreciate him. He is an excellent advisor. Thanks longo for being such a great dealership. Especially in these times. Your staff was great!
Yesenia T.
5 out of 5
1/31/2021
Extremely satisfied with the service, thanks to John Yang for always being extremely helpful and patient.
DANIEL L.
1 out of 5
1/31/2021
My rear passenger-side tire's air pressure was calibrated approximated 5PSI lower than the other 3 tires.
LARRY J.
5 out of 5
1/31/2021
I appreciated the level of service and the follow-up from Francis. He was very professional and explained the work being done, clearly.
ZHICHENG L.
5 out of 5
1/31/2021
Robin Ho gave me complete service He is a very good officer. I m satisfied with this repair.
TRACY E.
4 out of 5
1/31/2021
Jim was easy to work with. He kept me well informed each step of the way. He was able to get a trade in value if my car from a sales rep. I actually went in this evening and leased a new Lexus. Jim was great.
Jesus G.
5 out of 5
1/31/2021
Kelly is very knowledgeable and attentive . He provides excellent customer service. Thank you.
Jerry P.
5 out of 5
1/31/2021
Francis was great, very lucky to have him as my service adviser.
Bill Y.
4 out of 5
1/31/2021
Service is good
ROBERT B.
5 out of 5
1/31/2021
I was satisfied he keep me up dated through the day I felt very comfortable thank you so much
YANMEI G.
5 out of 5
1/31/2021
So pretty nice service from Robin and his team. They are very professional.
Jose A.
5 out of 5
1/31/2021
The rep and the experience was excellent.
Jerri E.
5 out of 5
1/31/2021
Edgar provided me with professional & courteous service!!! I give him ten ?? ??????????????????Stars for excellent overall experience.

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