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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Leon D.
2 out of 5
2/11/2021
I have been a Longo customer for many years but this was the first time I left without my car being washed. It may seem like a minor point but I did not wash my cat for several weeks thinking it was going to be washed when I brought it in for service. It was late and I just wanted to get home so I did raise the issue there.
Xiaodan Y.
4 out of 5
2/11/2021
Xiaodanyang
Rosa H.
4 out of 5
2/11/2021
They took my car in immediately when I arrived. Very professional.
JERRY P.
5 out of 5
2/11/2021
Great service advisor.
Emmanuel S.
4 out of 5
2/11/2021
Meritorious.
Alen P.
5 out of 5
2/11/2021
One reason we come back and recommend our family to come to Lexus are because of the great customer service we have received from associates like Francis.
Jonathan M.
5 out of 5
2/11/2021
It was excellent
Ishkhan P.
5 out of 5
2/11/2021
Satisfied great service. thank you very much
PAUL B.
4 out of 5
2/11/2021
Good service. Car came back full of gas and as clean as it can be
Nora K.
5 out of 5
2/11/2021
Kelly was professional and courteous
Sandra R.
4 out of 5
2/11/2021
Everything went perfectly.
Michael M.
4 out of 5
2/11/2021
The issue was handled professionally and efficiently.
ERNESTINE D.
4 out of 5
2/11/2021
We can always count on longo to provide their customers with great service.
Hyo K.
5 out of 5
2/11/2021
I’m very happy of excellence service. Thank you
Andy L.
5 out of 5
2/10/2021
She’s the best!
LIYANG Z.
5 out of 5
2/10/2021
Its a very good service for my car
Mary B.
5 out of 5
2/10/2021
Great in all service experience ????
Iliana M.
5 out of 5
2/10/2021
I always get great service from Edgar. He is the best.
Glorieta L.
4 out of 5
2/10/2021
Very accommodating, pleasant and knowledgeable. Keep up the good work! Thank you so much. ????
Patrick O.
5 out of 5
2/10/2021
Very satisfied. Man Wang is very efficient and Courteous. He wanted to make sure I was completely satisfied and kept me advised along the way of what was being done. It’s a job well done thank you

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