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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Marta A.
5 out of 5
2/12/2021
Longo Lexus has outstanding customer service. I was kept updated throughout the service and knew the exact status of my car. I would definitely recommend Longo Lexus to all my friends
Rubik L.
5 out of 5
2/12/2021
Excellent service!!
ALBA C.
5 out of 5
2/12/2021
He is profesional and polite. Excellent.
JOCK E.
5 out of 5
2/12/2021
Edgar did an excellent job.
Nancy N.
4 out of 5
2/12/2021
Always advises proper and necessary maintenance never pushes other products or "repairs" Always courteous, honest, on time
Yohko Y.
5 out of 5
2/12/2021
Well organized. Considerations for COVID-19 is well done. Robin Ho ‘s care about his client is excellent.
Martin A.
5 out of 5
2/12/2021
He provided great customer service.
WEBSTER S.
5 out of 5
2/12/2021
Very professional as usual!
Stephanie T.
4 out of 5
2/12/2021
Excellent customer service experience; Robin was very informative and have everything prepared and ready for me, let me know which service is needed and when I should come back and when the car was ready he also left me know immediately; I am very grateful for his help
Brandon R.
4 out of 5
2/12/2021
Experience was excellent and Mr. Wong took care of me and went above and beyond by getting a Extended warranty for my right rear shock because it was leaking.
Milton W.
1 out of 5
2/12/2021
Parts defective. I have to come back after 7 days.
Cyndi L.
4 out of 5
2/11/2021
Good service ????
Jacqueline R.
5 out of 5
2/11/2021
Frank did a great job
Alexander R.
5 out of 5
2/11/2021
Good job
Janaki W.
5 out of 5
2/11/2021
Just say happy for your service. Thanks
Carlo A.
5 out of 5
2/11/2021
Mr. Ayala excellent customer service
Toshiko A.
5 out of 5
2/11/2021
Good communication. Very thorough. Great customer service.
Sammy Y.
5 out of 5
2/11/2021
Excellent service advisor!
Esther C.
5 out of 5
2/11/2021
We love Robin! He’s the best! He’s super professional, trustworthy, and works hard to provide amazing customer service. Thank you, Robin!
Jerry C.
1 out of 5
2/11/2021
My car has been making a high-pitched screeching noise when I press on the brakes. After addressing it twice now to get it repaired, unfortunately it has still not been fixed, and now I will have to come back again for the third time.

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