James provided excellent and professional customer service.
My service advisor is excellent!
Edgar kept me updated throughout.
Edgar Anzaldo was extremely efficient in his duties and I was back on the road in no time.
Francis was a great advisor. Actually, he’s been the best one that I’ve worked with during my time with longo Lexus. Definitely recommend him and would go back to him for any issues.
Thank you Edgar! My car is perfect. Thanks for all your help!
I enjoyed my conversation with Frank, not getting out much and it was nice. Everything was done on my vehicle including special requests. Much appreciated.
Beau was wonderful. Really helped me with all my questions. The service department and the loaner department went above snd beyond. Such a great experience.
Edgar made my day better, after a back & forth calls that started at 7am he was the one who was clear & direct to talk to. He was polite & patient.
I enjoy the professional, friendly staff members at Longo especially working with Mr Reynoso to service my vehicle.
My driver seat issue still exists. I’ll probably make an another appointment or keep monitoring it until it gets more perceptible. Thanks for your service.
Always a good experience...
Robin Ho is very professional. He explained me clearly what is going to be done on my car. Also he is a very patient individual when explaining what I need to know.
I have no complaints. Always treated like royalty in your place! Thanks
Thank you so much for helping me with everything!! You are the best and excellent customer service!!! My car is perfect now!!! Thank you for keeping me updated on my car daily! You can Clem are fantastic!!! You are both so knowledge and willing to help !!
I will continue too recommend Longo Lexus to my family and friend!!!
Thank you so much !!!
I appreciate the your pickup and drop off options especially during the COVID lockdown. It was easy to schedule the time.
Robin was really helpful to me. I’m glad he is my advisor. I’m going to seek his help for a very long time
The service has been handled great. My service advisor Beau has done an excellent job taking care of my service needs.
Rene was great! He made sure I was taken care of and also didn’t haggle me and only told me what was necessary. I will definitely becoming here instead of Tustin Lexus!
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