As always Lexus service is fabulous.
I may have said this before but Francis is a National Treasure! He's a joy to talk with, seems knowledgable about the service routine, gives advice when asked, and is very communicative about the process as it's moving along. He is my absolute favorite part about visiting Longo Lexus and I'm hoping he never leaves!
Edgar was friendly, attentive and detail, great experience with his professional service. Thank you Edgar will be making taking my vehicle for future maintenance appointments. Excellent service from him.
I received fantastic & wonderful service from Jennifer Lew. She was friendly & very helpful & addressed all my concerns. I also received helpful friendly service from the employees at the “loaner car” desk. I experienced amazing customer service at Longo Lexus better than Mercedes Benz customer service. By far, Longo Lexus is the gold standard for customer service. I’m telling all my friends of my great experience. Thank you Jennifer Lew, Steven Johiro, Stephan Tran and the employees at the “loaner car” desk. A super satisfied customer! Paul L
Great job. Excellent, timely and honest service was provided by Francis and Team! Thank you.
Frank always takes care of my vehicles. Great customer service.
Thank you.
I’m satisfied with Service Rep and Longo. Thank you.
Great service. Service Manager was very knowledgeable, helpful and cooperative
Friendly professional service.
Rodolfo was very professional ???? made me feel really welcomed. Longo has always been a good experience, well done ????
He processed our service well
Excellent service and communication. Edgar is the best!
Overall good experience, Rene was helpful and the rest of the staff at the service dept. were very helpful.
The service is great. Mr. Ayala is very approachable and friendly
Excellent service and very professional
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