Service Center

Real Reviews From Verified Customers

Leon D.
5 out of 5
2/21/2021
Excellent rapport. Felt very comfortable with him.
Peter W.
5 out of 5
2/21/2021
Robin is very helpful in getting my RX service. He is very friendly and listen to our concerns. Thank you , Robin!!
Rubo X.
4 out of 5
2/21/2021
good?Very satisfied?
John L.
4 out of 5
2/21/2021
Great service! Edgar went extra mile to get my tire replaced
David M.
5 out of 5
2/21/2021
Always a good experience at Longo. Man Wong is an outstanding service manager.
Denise G.
5 out of 5
2/21/2021
I was greatly appreciative of James Palmer’s assistance and professionalism. Also with the service technicians great service. Thank you
LEO C.
4 out of 5
2/21/2021
Mr Man Wong was in touch during the service process and let Me know as soon as the car was ready for pick up
Mary R.
1 out of 5
2/20/2021
I was disappointed that the car was not washed after my car was serviced. When the car was returned he said car wash was down.
Michael Q.
5 out of 5
2/20/2021
Very effective and professional service. Excellent experience.
Marilyn Y.
4 out of 5
2/20/2021
Longo Lexus has always exceeded my service expectations! Man Wong I has always been the greatest service advisor from my experience with other companies that I have used. I have used BMW and Mercedes services and cannot compare to Man Wong. Man is always efficient and stays on top of all clients status. I will continue to purchase Lexus so I can continue to have this excellent service on my car. Thank you! Marilyn
LEI S.
5 out of 5
2/20/2021
Good experience
Lam L.
5 out of 5
2/20/2021
Great communication
Runey B.
5 out of 5
2/20/2021
Great service and good with following up with the update on my car.
Noe G.
5 out of 5
2/20/2021
Good job guys
Florante O.
5 out of 5
2/20/2021
Very satisfied great service
Cheryll M.
4 out of 5
2/20/2021
I found Man honest and thorough and he didn’t bully me into fixing something that I choose to put off. That is why I choose Longo over Tustin Lexus. Honest staff that respects the client.
Raquel R.
5 out of 5
2/20/2021
Very satisfied,ty for the great service
ANGELICA R.
5 out of 5
2/20/2021
Mr. Man Wong from Longo Lexus gave high quality Personal and professional attention, he kept me informed about the situation and service needed. He also answered all my concerns and questions. Thanks
Donald Paul.
4 out of 5
2/20/2021
My car was completed within the time promised. Francis Saldana also was receptive to a price match with a competing Local Lexus dealer on price for an oil change. The staff greeting clients in the service drive up were also very friendly and pleasant to work with at initial write up.
Kenneth L.
5 out of 5
2/20/2021
I am completely satisfied with Man Wong in taking care of my car service needs in a patient and professional manner.

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