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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Heru G.
4 out of 5
2/28/2021
Professional i feel my brake pedal like brand new dont make noise , thk you beau ly
Alfredo C.
5 out of 5
2/28/2021
My experience at Longo Lexus was incredible. They were welcoming from the moment I got there to the moment when I picked up my vehicle. Very glad I chose Longo Lexus to service my vehicle, they made it very easy and convenient by proving me with a loaner vehicle while mine was getting serviced. Definitely coming back.
Maria Angela.
5 out of 5
2/28/2021
Always appreciate the service Longo Lexus provides. Mr. Wong kept in touch with me throughout the day and was able to also get me a loaner since the service was going to take quite some time. Keep up the great work!
Genna C.
5 out of 5
2/28/2021
Man did a terrific job, he was very polite, professional, knowledgeable. I would come back and see him again
ESTHER C.
4 out of 5
2/28/2021
Robin Ho is the definition of excellence. I have yet to meet an employee that represents their company/brand with such integrity and professionalism. Thank you, Robin!
LORRAIN L.
5 out of 5
2/28/2021
Best service I have ever received
Nancy L.
4 out of 5
2/27/2021
I trust Man Wong with advising me on service maintenance for my Lexus vehicles. He has been helping me for years.
Ernesto P.
1 out of 5
2/27/2021
Not satisfied.Agreed to replace the front brake rotor rather resurfacing.
Bonnie R.
5 out of 5
2/27/2021
Kelly is always very helpful and provides excellent support!
HSIU L.
5 out of 5
2/27/2021
Jennifer was a great service representative. Thank you
Ann C.
5 out of 5
2/27/2021
Kelly was super courteous and helpful.
Javier Z.
5 out of 5
2/27/2021
Rene was another great example of why I return to Longo Lexus for service! Friendly, knowledgeable, helpful and professional.
Jacky L.
5 out of 5
2/27/2021
Awesome service!
Guruswami R.
5 out of 5
2/27/2021
Excellent customer service. Thank you.
Adriana D.
5 out of 5
2/27/2021
He is efficient with communication & troubleshooting, hope to be assigned to him again in the future.
Rose V.
5 out of 5
2/27/2021
John was excellent and very helpful.
DONALD R.
5 out of 5
2/27/2021
Good service
Yu-Ping C.
5 out of 5
2/27/2021
Very good service and communication.
Meilan H.
5 out of 5
2/27/2021
Good Thank
Melani S.
5 out of 5
2/27/2021
Excellent service

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