Having a loaner was key to making this a pleasurable experience. Thank you!
As always, Frank Lorusso provided great service and a detailed explanation for all of the repair items especially for those I did not completely understand.
Great service and excellent communication
Made an appointment so it was helpful great service by Edgar no problems got a loaner si I was able to go on with my day They had my car ready when promised.
I am very happy with your services
Excellent service as always. Francis Saldana is a pleasure to work with.
Rene is so awesome & very helpful! He kept me updated & had my car ready the next day ??????
Absolutely, Rudolpho was great he went over everything was very informative. He called me to keep me up-to-date let me know what was going on and gave me some good news. He really invested the time and care to make sure I was taken care of.
Jim Palmer did his usual excellent job.
I needed tires during this visit and worked with tire specialist, Jon Bello. I was uncertain regarding what tires to purchase. He was extremely helpful in terms of assisting in my making the best choice for replacement tires. He asked questions about my type of driving habits, and educated me about the various tires Longo had in inventory. I purchased the recommended tires based on his input.
My hope is you’ll pass along my review, and that he receives recognition from management for a job well done.
Bill Heath
Mr. Reynoso is a very kind, patient and professional Lexus’ customer adviser. I truly appreciate what he helped me during my RX 450’s first three years major check and maintenance.
Excelente servicio. Altamente agradecido con la atención del señor Man Won
Rene was great. It was a quick, efficient process!
Man Wong is the greatest! Give him a raise!!!
Robin Ho took great care of my car! Communicated throughout the process.
She was kind, courteous, knowledgeable, and professional.
As always Longo services have been great and service I got the other day was really good. Good explanation, timely service.
Micheal provided excellent service. Thanks
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