Thank you for the loaner vehicle. I was able to go to my doctors appointment.
Mr Saldana always takes good care of me
Kelly is a outstanding service consultant. He is a very friendly, helpful, knowledgeable, and professional . He is sincere , and totally trustworthy! He has been the one and only service consultant we ever have since we brought the Lexus from Longo. We are totally satisfied with his service and advice.
Man was very professional and helpful.
Francis was very helpful when my car needed to be towed in. He received the car, kept me up to date on when it arrived and then talked to me about what the problem was and the service it would need. Today when the work was finished, Francis informed me when it was ready to be picked up. I was thoroughly pleased with the help I received from Francis and Longo Lexus. Thank you!
I always receive excellent service and David kept me informed of the progress.
Michael explained things very clearly. He came by several times to update me, really appreciate his attention to me.
Very efficient, thank you Jackie!
Kelly Yang is a great service rep!
Francis pronounced my name correctly from the start.. great job ???? and I like his enthusiasm in helping me and making sure my concerns were taken care of. Excellent customer service
I liked her alot. Hope to request her for my nect visit
Rudy is very knowledgeable and friendly, I’m completely satisfied with the service at Longo Lexus.
Excellent service! Thanks!
René C was excellent— provided me with the information that my vehicle was getting done —
Even though you guys weren't able to align my 2000 Lexus Gs300 ( due to unforseen needed repairs ), I was still happy with the level of service the minute I pulled into the Dealer, dropped off my car, got my loaner vehicle, then returning it after my vehicle was done.
I wasn't able to do the necessary repairs at this time, but I will bring my car back once they are completed, for an alignment.
Thank you for the great level of service from staff and service techs.
Frank Lorusdo provided great service. He. Kept me posted on the progress of the car. Aldo let me know once work was completed.
Rudy was very courteous and professional. He kept me updated all the time.
Social