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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jinghao Y.
5 out of 5
3/22/2021
Kelly yang has the best customer service and took good care of me
THAI C.
5 out of 5
3/22/2021
Great customer service! Rodolfo was extremely informative and friendly about the entire process.
Patricia W.
5 out of 5
3/22/2021
Edgar was attentive and accommodating. I felt valued as a 5 time Lexus loyal customer. Thank you
Dennis L.
5 out of 5
3/22/2021
Great service Very professional Very satisfied
Teofilo P.
5 out of 5
3/22/2021
John is very helpful and he give me good service ????
Kitty Y.
4 out of 5
3/22/2021
Kelly has been great throughout the whole process. He communicated well with what I would expect during the service and he got me round trip Uber ride with no charge. I didn’t have to worry about a thing!! I will look for him the next service for sure. Thanks Kelly.
Mathew V.
5 out of 5
3/22/2021
Rene, updated me throughout the whole process while my vehicle was being serviced. Really appreciate the thorough communication.
Ngoc N.
5 out of 5
3/22/2021
The service was wonderful from dropping off my car to picking it up! So fast!
Barney M.
5 out of 5
3/22/2021
Excellent service
Derek L.
4 out of 5
3/22/2021
Longo did a good job ! I truly believe you guys go out of your way to please the customers. Th only thing I wish it could be done differently is to have all parts ready before you call me in.
Rosanna F.
5 out of 5
3/21/2021
Jennifer is a nice lady , her service is very good, I truly satisfied.
Leticia L.
5 out of 5
3/21/2021
I sincerely appreciate Edgar going over and above with explaining repairs and or issues with my 2008 car. As always, he was very responsive and was able to schedule my appointment so that my car would be ready for an upcoming road trip. YAY!
Jesus S.
5 out of 5
3/21/2021
Well done and service done on time.
Rosa P.
5 out of 5
3/21/2021
Thanks again Edgar for your assistance this morning.
Margarita P.
5 out of 5
3/21/2021
Great customer service
Griselda H.
5 out of 5
3/21/2021
Edgar was awesome he went above and beyond
Louis C.
5 out of 5
3/21/2021
I’m really satisfied with my recent visit, all the staff are very professional, and made me feel really welcome.
Takashi K.
5 out of 5
3/21/2021
Consistent excellent service with Francis.
Jas D.
4 out of 5
3/21/2021
Frank is awesome!
Peixin W.
4 out of 5
3/21/2021
In time, clear, patient, professional

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