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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Karen B.
5 out of 5
4/12/2021
Man was great as always. Kept me informed and followed up with me throughout the service.
Edna R.
5 out of 5
4/12/2021
Excellent customer service by Mr. Palmer and Julio the driver excellence service by him as well they are both very professional in their work !! Thank you very much for your service!!
Jeffery L.
4 out of 5
4/12/2021
Very good feeling on your service
Minhtran L.
5 out of 5
4/12/2021
Good service
Vivien D.
5 out of 5
4/12/2021
Man was very helpful and kept me informed all the way.
Emily T.
5 out of 5
4/12/2021
Kelly was great and very helpful! The whole process was quick and easy!
Lagrimas Ruaro.
5 out of 5
4/12/2021
I’m very satisfied. The service was done a head of time.thanks to mr.Saldana for his excellent service.keep up the good work.
Brittany G.
4 out of 5
4/12/2021
The best service experience I’ve had at a dealership!
Erik H.
4 out of 5
4/12/2021
Above and beyond what he had to. Always a pleasure.
Edmund S.
5 out of 5
4/12/2021
John is very detailed in helping me from start to end of services
WANG L.
1 out of 5
4/11/2021
Every time I bring for one problem after I came home any other occurred
Jeffrey Y.
4 out of 5
4/11/2021
Very communicative.
BETSEY O.
5 out of 5
4/11/2021
Service consultant Man Wong has been the best person I have used for many years. He as helped me with all my concerns and is excellent in explaining whatever I need to do. I will certainly recommend him to my friends.
Covina C.
5 out of 5
4/11/2021
Excellent Communication
Huichen L.
5 out of 5
4/11/2021
I have received outstanding customer care from Kelly, he explained to me about my RX350's issues very patiently and willing to work with me. I do appreciate his his great services!
Lin Z.
5 out of 5
4/11/2021
Very satisfied
Peter K.
5 out of 5
4/11/2021
Rudy was very polite and detail oriented for client services as I was the very first visitor at the Longo Lexus for the services of my Lexus SUV. I am to return to Longo Lexus for my future Lexus services.
Samantha M.
5 out of 5
4/11/2021
It was a good experience. My service consultant , Man, was very nice and professional. He Answered all of my questions and made my service experience a breeze.
Kkk Group.
5 out of 5
4/11/2021
On time very good job
EMETERIO B.
5 out of 5
4/11/2021
Excellent customer service personnel.

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