Service Advisor Robin Ho kept me updated. Explained car problems in easy to understand language. Courteous. Prompt.
Mr John is very nice and helpful all the time. He really cares about people and he really tries to find a solution asap by talking with technicians and the entire team. I really appreciate for all the good job that he is doing.
His patient and professional skill give me deep impression!
David explained to me what I have purchased when I got my car since I have forgotten that I purchased a service maintenance for the duration of my lease. I really appreciate the way he informed me what I have purchased.
If you call, I will explain. If it is like other promises you make, I won’t hold my breath.
Jim Palmer provided excellent service and always a delight to work with him. He is honest, courteous and professional .
James was very courteous and informative. I was very pleased with him.
Made it easy and didn't **** back when the part came in .Instead let me keep the loaner until then. Thank you
Man Wong was very good. I appreciate his help and efficiency very much.
Francis went above and beyond. One of the best customer services ever received. That is why we trust on Longo Lexus. We are proud of being part of your family. Thank you so much.
Great guy. Everything as he said. Helped me pair my IPhone w/car.
Our service was excellant, our service representative Rene was xcellent, always kept me in the loop of the mechanics findings of problems with my vehicle. Clem the manager went above and beyond excellent customer service, thank you
Great service as per usual.
Love the professionalism of my Rep and how efficient was with all the details
A appreciate the service of Francis. Very helpful. ????
Jim was professional and very timely with letting us know the status of our service. Longo had the best service and is the gold star in the industry.
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