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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Na Y.
5 out of 5
4/21/2021
I am very satisfied with John Yang's service, he is the best, and I am very grateful for his enthusiastic and patient service!
Haejung C.
5 out of 5
4/21/2021
Superb service; fast, very informative. Couldn't ask it more.
Keqingwa W.
5 out of 5
4/21/2021
Thank you
Thomas L.
4 out of 5
4/21/2021
Glad to be back in the regular waiting room.
Thong L.
5 out of 5
4/21/2021
Thank you
Mary O.
5 out of 5
4/21/2021
Thank you so much
Tangela D.
5 out of 5
4/21/2021
Mr. Yang was professional and courteous!
RACHADA P.
4 out of 5
4/21/2021
Frank was helpful. However, the issues I have with my car wasn’t resolved since the problems I have experienced didn’t show when the service was performed
Tony C.
5 out of 5
4/21/2021
Keep up the good work! Thanks!
Amy L.
5 out of 5
4/21/2021
Good service
Helen L.
5 out of 5
4/21/2021
John Yang provided an excellent service! I will definitely come back to Longo Lexus. Thanks
Emmett P.
5 out of 5
4/21/2021
Excellent Customer Service
CHRISTOPHER C.
5 out of 5
4/21/2021
Great service!!
CHEROLYN H.
5 out of 5
4/21/2021
Rene was very helpful. He listened to my concerns and made sure everything I had asked to be checked, was completed. He was very professional. I was very pleased with him and always love the service I receive from Longo Lexus!
Weidi S.
1 out of 5
4/21/2021
I’m only doing 5000miles of maintenance today, I waited there for two and a half hours.
Mildred Y.
5 out of 5
4/21/2021
Nice people and very helpful. I am very happy, thank you!
Andy Y.
5 out of 5
4/21/2021
Very happy with your services.
Carla H.
4 out of 5
4/21/2021
Service was friendly this time a complimentary vehicle was offered for use.
Sam F.
5 out of 5
4/20/2021
The new service are really good experience to me. Every thing thought text message.
On L.
4 out of 5
4/20/2021
Beau Ly is excellent l went to Thousand Oaks Lexus before quite a few times l still think Longo Lexus IS still the best in many different ways I would rather drive from Thousand Oaks to Longo for better quality service Thanks for you guys team

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