Rodolfo was very professional and helpful. I was satisfied with the work done on my car. Thank you.
Beau was thorough, he helped with making sure the servers completed today.
I’m very satisfied with the services of Longo Toyota since day one I bought my Lexus???? ....
Kelly provided an excellent and very professional service!.
We thanked your service team for their good services. However we can’t
believe that our LexusRX350 needs to have the transmission replaced with
only odometer reading of 39500. This really affects our trust in Lexus.
Very friendly and attentive to all my needs, appreciated my time as well
I am not satisfied with the Lexus service. There is a problem with my plastic undercarriage that was “fixed” before but the alligator teeth didn’t hold and the problem ensued. It needs to be changed but you refuse to change this piece... why? This is a potential road hazard and liability. Please fix this issue, thank you very much. Katrina L
Fantastic service!! Great experience! Thank you
Service with Francis and loaner car customer service was great except for one
Observation. Loaner's car interior seems not thoroughly cleaned in between customers.. This is really impt especially during this pandemic. Otherwise I would give a 5 star overall if this area met my expectations.. Sorry, I am just giving my honest feedback. Otherwise it was a very smooth transaction overall and definitely will come back again. Thank you.
The service manager was Very attentive to my concerns even though I got there lithe late on a Saturday. After the inspection of my vehicle he explained everything step by step I wear hearing aids I am sure he notice that and without a comment he make things easier for me that was a big plus .
Excellent service thank you
Beau Ly is very friendly and his service is excellent and responsibility. He was late to go home after work about 30 minutes. Because he was waiting for us to pick up our car to help us to change the air filter because we was locked the drawer and mechanic can’t change it.
That was a nice and satisfied experience of car service
Yes. I always get great service from Edgar.
Very satisfied. I was treated kindly and Jim’s customer service was great. Jim helped me my 1st visit and I have no complaints, which is great obviously. I will continue to be a Longo Lexus customer because of this. Thank you Jim.??????????
Friendly, professional, and efficient.
Thank you.
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