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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Jason E.
5 out of 5
5/3/2021
Great service and experience
Vanessa M.
5 out of 5
5/3/2021
Jim was great! Fast service as well.
Li M.
5 out of 5
5/3/2021
Yang helped me and I thanked him very much!
Ronnie F.
4 out of 5
5/2/2021
Kelly goes above and beyond
Annie Y.
4 out of 5
5/2/2021
Always a pleasure coming to Longo. I went once to southbay for my service and they were terrible. Never followed up, never gave me an accurate estimated time. Never as warm as Longo Lexus of El Monte. Needless to say, i am always coming to you guys for service
Vivian C.
5 out of 5
5/2/2021
Excellent service provided by Man Wong. Highly recommend.
Agnes H.
5 out of 5
5/2/2021
I choose Longo Lexus for service because of Beau. Five start excellence in customer service and knowledge.
Karin Y.
4 out of 5
5/2/2021
Robin is great
MARILYN O.
5 out of 5
5/2/2021
Awesome
Lorena G.
5 out of 5
5/2/2021
Thanks to Rudy fir his friendliness and professionalism.
Henry T.
2 out of 5
5/2/2021
I was happy to getting done even though waiting time is a little too long.
Peter H.
5 out of 5
5/2/2021
David was very friendly, professional, and courteous! Great service!!! Going to come Longo from now on.
Frank G.
5 out of 5
5/2/2021
John service writer was excellent in all areas . He made my experience worth while. He should be awarded for his customer satisfaction and his loyalty to Lexus.
Robert C.
5 out of 5
5/2/2021
Great
Martha M.
5 out of 5
5/2/2021
James was very professional and friendly.
Ramachandra B.
5 out of 5
5/2/2021
Very good service was provided.
Cristina H.
5 out of 5
5/1/2021
I love coming here! Excellent customer service as always! Thank you for all you do!
Joe I.
4 out of 5
5/1/2021
Service was great. The fix was done correctly and with proper updates. I will definitely keep coming back for future maintenance.
Susan H.
5 out of 5
5/1/2021
Mr. Kelly Yang was very professional and friendly!
Raty K.
4 out of 5
5/1/2021
He was friendly and nice guy to talk.

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