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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
CRUZ N.
2 out of 5
5/8/2021
Paid for my window tinting and front passenger window has bubbles not normal kind and my driver door has scratches its a brand new car please. Let me know if you guys can help me fix the issues.
Man L.
2 out of 5
5/8/2021
Was unable to resolve my vehicle’s issue and paid an expensive service fee. If own manufacturer was unable to determine the issue and what should consumer do or where should I bring the vehicle to service to resolve the issue. Disappointed but thank you
Ock S.
5 out of 5
5/8/2021
Great!
Gail T.
5 out of 5
5/8/2021
Jim was great.
Ramon H.
4 out of 5
5/8/2021
Great service!! Always recommend! Thanks Robin!
Jocelyn C.
4 out of 5
5/8/2021
Good experience and easy to talk to.
Ka N.
4 out of 5
5/8/2021
Francis always take good care of my vehicle and keep me updated. I thank you for his help.
Kheng U.
4 out of 5
5/8/2021
Great service and positive attitude
Qin H.
4 out of 5
5/8/2021
He is a very good person and his service attitude is very good
Jhezie C.
4 out of 5
5/8/2021
Always experiencing an excellent service . Keep up the good work .
Linda J.
4 out of 5
5/8/2021
I appreciate the customer care that Mr Yang gave me
CHRIS C.
4 out of 5
5/8/2021
Excellent!! Kelly is the best! We appreciate his commitment to excellence!
Gene A.
2 out of 5
5/8/2021
Maybe my misunderstanding, but I was expecting my car to be washed as was done in the past. Regarding Beau Ly..... simply the best, much appreciated.
Rodolfo B.
5 out of 5
5/7/2021
Excelente servicio
Michael F.
4 out of 5
5/7/2021
Great service, very courteous
WILFREDO G.
4 out of 5
5/7/2021
Fast and.exelent service..
KENNETH T.
5 out of 5
5/7/2021
Excellent
Joanne L.
2 out of 5
5/7/2021
Hello, I’ve emailed Mr. Wong for the status of my service and if there were any updates, but I haven’t received a response back or any information. I brought my vehicle in for service on Tuesday regarding the safety recall for the low pressure fuel pump, but I don’t have any confirmation as to when it will be completed. Please contact me at ****-****-xxxx. My email is Thank you.
Joanne K.
4 out of 5
5/7/2021
Robin Ho is the reason I will continue to service my car at Longo. He goes above and beyond to make sure I am comfortable leaving my car in your hands! Thank you, Joanne K
John C.
4 out of 5
5/7/2021
She was great I was a little disappointed in loaner car area but Jennifer made up for it by making sure I got an enterprise loaner

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