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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
DI W.
5 out of 5
5/30/2021
Very efficient, David is a very professional service advisor.
Dexin L.
4 out of 5
5/30/2021
??????
Chi N.
5 out of 5
5/30/2021
Man provided amazing service and kept me well updated about my car!
XIAO N.
5 out of 5
5/29/2021
Mr. Ho is very professional and kind. I like his service. ????
ANTONIO C.
5 out of 5
5/29/2021
Thanks Jennifer Lew, you're the best! Sincerely, Cruz Family
CATHY D.
5 out of 5
5/29/2021
Great accessibility and communication. Thanks kindly for a great experience!
Pairach C.
5 out of 5
5/29/2021
Excellent service ... very informative
CHRISTOPHER C.
5 out of 5
5/29/2021
Great service by Man Wong!!!
HARRY D.
5 out of 5
5/29/2021
Professional, considerate service!
Rosie A.
4 out of 5
5/29/2021
Fully satisfied
John M.
5 out of 5
5/29/2021
Everyone in your service department treated me very nicely. They are truly customer oriented and are very friendly. Can't say enough about Robin Ho. He is the best.
KATHLEEN B.
4 out of 5
5/29/2021
Man Wong is an excellent service representative. I request him each time I contact Longo and have complete confidence in him. He is a true asset to Longo and if I decide to purchase yet another vehicle from Longo Lexus it will be because of my confidence in Man Wong for all service needs.
CHRISTINA P.
5 out of 5
5/29/2021
Beau Ly was great he took care of my concern and very pleased with my service thank you
Dana B.
1 out of 5
5/29/2021
How can you rotate tires and not balance and align. I asked two times. And you rotated first with a nail in the tire only to replace it after you rotated? My caar pulls so far and so hard to the left that I cant take my hand off the wheel.ridiculous esopecially for the cost. Sorry but you lost my business.
Pedro G.
5 out of 5
5/29/2021
Excellent service by David - very pleased with service provided
Heng T.
5 out of 5
5/29/2021
Service advisor and the staff very friendly. Thank you
Rene V.
5 out of 5
5/29/2021
Thanks,
ANSELMA I.
5 out of 5
5/29/2021
Good service
Seung K.
4 out of 5
5/29/2021
I got good service.
MURAT K.
5 out of 5
5/29/2021
John was very informative and I’m very satisfied with the service

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