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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Michael T.
5 out of 5
6/10/2021
Great job.
Gary A.
4 out of 5
6/10/2021
To expedite the process, can collect insurance info before hand in prep fir a loaner and possibly keep on file?
Katy H.
5 out of 5
6/10/2021
Your service was very warm and thoughtful .
MYRNA S.
5 out of 5
6/10/2021
Thank you for all your help!
XIAODONG C.
5 out of 5
6/10/2021
He tried his best to provide excellent services.
Rena C.
5 out of 5
6/10/2021
David filled in for Frank whom I’ve been working with for years. David did a good job at putting me at ease and explained the repairs needed on my vehicle clearly. I felt comfortable working with him in Frank’s absence. Thank you, David!
Joseph G.
5 out of 5
6/10/2021
Awesomeness
MUI S.
5 out of 5
6/10/2021
Very easy going/informative and excellence service from dropping/picking vehicle up.
Hubert W.
4 out of 5
6/10/2021
Robin Ho is the best service advisor! Always so helpful and knowledgeable. He is always willing to spend time with his guests so that they don’t feel rushed through the experience. I will recommend him to all my friends!
Linda D.
5 out of 5
6/10/2021
Excellent service
Peter H.
5 out of 5
6/10/2021
Beau was extremely professional and knowledgeable about my situation. He was easy to talk to and very informative. Extremely satisfied with how the service went. Thank you Beau and team Lexus.
Gianncarlo P.
4 out of 5
6/10/2021
Man always keeps me informed of any issues that come up. I like how he set up my appointment for 4 new tires and a loaner vehicle. He made sure all parts were in stock before my appointment to avoid any delays to complete the service requested.
Guiying Y.
5 out of 5
6/10/2021
Very good
Alejandro G.
5 out of 5
6/10/2021
Frank was polite and very professional, I have no complaints. The rims came out amazing as well ????
Rebecca W.
4 out of 5
6/10/2021
Spoke to Kelly Yang about my issue with breaks and he got me right in to service.
Ana S.
5 out of 5
6/10/2021
Great experience
JENNY S.
5 out of 5
6/9/2021
You guys are very nice and friendly. The service is excellent. Thank you for all the services.
WEN Y.
5 out of 5
6/9/2021
Good
Yoshimi B.
5 out of 5
6/9/2021
Hi, thank you very much for taking care of my special request for an estimate on the doors - I really appreciate it. As alway, it’s wonderful doing business with LONGO LEXUS! Thanks again.
Kyle B.
4 out of 5
6/9/2021
I will gladly complete the survey. Thank you.

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