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Real Reviews From Verified Customers

Service Center Review Summary

5 star 22578 reviews 72%
4 star 6507 reviews 21%
3 star 579 reviews 2%
2 star 885 reviews 3%
1 star 746 reviews 2%
Review Us
Sue M.
5 out of 5
7/3/2021
He was awesome
Van P.
5 out of 5
7/3/2021
Great!
JASON M.
5 out of 5
7/3/2021
Beau ly was very helpful and able to get me back to work on time.
Tracy T.
4 out of 5
7/3/2021
Sounds good !
Hiram F.
5 out of 5
7/3/2021
Excellent
Edwille S.
5 out of 5
7/3/2021
James was great and so were both flatbed drivers Juan and Julio. Appreciate all their help taking care of my car.
ALLAN K.
5 out of 5
7/2/2021
No comments
Charles M.
5 out of 5
7/2/2021
Excellent service, very knowledgeable and Rodolfo explained every aspect of our service and repairs. He is sn ssset to Longo Lexus.
William L.
5 out of 5
7/2/2021
Robin provided me with a loaner as soon as some were available and updated me on the status of my car which allowed me to go about my day.
Alicia A.
5 out of 5
7/2/2021
Man Wong thank you for your customer service!
LIBIN W.
4 out of 5
7/2/2021
I love Lexus more than my ex-BMW .
Chhaya D.
5 out of 5
7/2/2021
I am very satisfied with my service experience with James Palmer . I trust him and only that's the reason always go to LONGO Lexus for my car service .
Ronald R.
5 out of 5
7/2/2021
Kelly and the Longo team was very attentive, efficient,knowledgeable and professional.I came into Longo Service with an unscheduled service need and Kelly facilitated a successful outcome. I am very pleased with Kelly and John in Parts Department for all that they did to help meet my service need.
Marie B.
5 out of 5
7/2/2021
Rene Reynosa is a fine service agent - very friendly, polite and helpful. Thank you, Rene!
Hongjun Z.
4 out of 5
7/2/2021
??
Nayeli P.
5 out of 5
7/2/2021
David, is always very professional and very helpful.
Alan D.
5 out of 5
7/2/2021
Facility is very nice and work-friendly. I was able to work while waiting. Service agent was very friendly and offered me alternatives
Susie T.
5 out of 5
7/2/2021
Thank you Robin , I’m very satisfied for the service thank you very much .
ROSALIE C.
5 out of 5
7/2/2021
He is very friendly and helpful.
Stanley M.
4 out of 5
7/1/2021
Call back on telephone request could be a little faster

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