Robin Ho is very knowledgeable, and provide great dependable service!
Edgar explain the process very well excellent customer service will definitely be asking for him on my next visit
I have done business with Jim Palmer for about 20 years. If it wasn’t for Jim I would be with another auto dealer.
Profesional and great customer service!
Everything at Longo is fabulous. Check in staff kind, Jennifer the service rep assigned to my car was wonderful, efficient and kept in touch. My car was washed and service was completed as requested. Thank you.
The mechanic forgot to place rain sensor back on the windshield. However, Kelly took care of this issue immediately.
Thank you so much and have a great day
Good service. Not a long wait. Appreciate the loan of a car.
I hope that a Chinese person will help me with this service. Just like John Change and John Yang before. Thanks a lot!
The most professional service Dept I have seen.
That’s why I drive from Orange County to Longo.
I trust your advice
Thank you
Edgar is always helpful and he always keeps me posted on the status of my vehicle. He is awesome!
Satisfied with recent service of my car.Thanks to James palmer..
Rene was excellent. He made the appointment and was there guiding me with good knowledge of what was needed, timing of wait, options on timing of the recall n as a new client made me feel terrific being a Longo client. Thisp is our 3rd RX Lexus. He very experienced, knowledgeable, and had great refreshing people skills. I was in the Banking n brokerage business n recognize good talent now potential. Even checking out he continued his personalized service. U have a winner here for ur Longo Team. Look forward to my next service visit.
Joseph Hermosillo/ Kathryn Bravo to Rene
Helpful, honest, efficient
Wonderful service! I felt I was taken care of 100%.
Rene the advisor is great
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