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Real Reviews From Verified Customers

Service Center Review Summary

5 star 17798 reviews 74%
4 star 4417 reviews 18%
3 star 328 reviews 1%
2 star 731 reviews 3%
1 star 651 reviews 3%
Review Us
James Y.
4 out of 5
5/16/2021
Thanks for your help in servicing my car.
Masai D.
2 out of 5
5/16/2021
The only aspect of discontent with the service O received was that it took over 8 hours for oil change services. In my experience this is unprecedented.
Mudita A.
4 out of 5
5/16/2021
Samson provided exceptional customer service. He was very prompt and helpful. Thanks for your service Samson!! Best, Mudita A
Yun C.
4 out of 5
5/16/2021
Thank you very much your help
MARGARET W.
5 out of 5
5/16/2021
Good experience as always
Eileen L.
4 out of 5
5/16/2021
Fantastic service! Extremely responsive and helpful. Thank you!
Christopher C.
4 out of 5
5/16/2021
Stellar experience in working with Samson today! His professionalism, follow up, and great customer experience deserves 5-Stars and is a huge asset to the Lexus Stevens Creek Service team! I look forward to working with Samson again on my next visit to Lexus Stevens Creek Service.
Sky B.
4 out of 5
5/16/2021
Hes did an excellent job.
JAMES N.
4 out of 5
5/16/2021
Thank you Minh for your help today! Best Regards, James
SONNY P.
4 out of 5
5/16/2021
Servicing was very good. Thanks
Angela G.
4 out of 5
5/16/2021
Every time I worked with Randy the service has been excellent! He’s pleasant and makes sure your experience with Lexus is top notch.
Bob N.
4 out of 5
5/16/2021
Outstanding service by Sophia. Much appreciated, thank you.
Raymond C.
4 out of 5
5/16/2021
Terrific friendly service by Randy
Jennifer W.
5 out of 5
5/16/2021
Thanks!
KENNETH L.
5 out of 5
5/16/2021
Hess was awesome!
Allen L.
4 out of 5
5/16/2021
Everyone there was accommodating.
Yan W.
5 out of 5
5/16/2021
Very good
Wilson W.
5 out of 5
5/16/2021
Great service
Van Dien.
4 out of 5
5/16/2021
very good for service my car My comment is put score for service Lexus shop is number 10 thank you so much
OLIVA V.
4 out of 5
5/16/2021
Thank you for your help and giving me all necessary information. I also appreciated all the help you gave me.

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