Service Center

Real Reviews From Verified Customers

RONILO M.
5 out of 5
6/5/2021
Excellent service thank you
Saul A.
4 out of 5
6/5/2021
Thank you Michael. I really appreciate it
Zack M.
5 out of 5
6/5/2021
Thank you Carlos!
TIMOTHY P.
2 out of 5
6/5/2021
Hi Michael: My car was ready to go at 9:35, far ahead of expected time. I waited out front as requested until 9:50. You appeared busy But I told you I was still waiting. You said you would track it down But I never heard back. At approximately 10:05 I went back inside and told the lady at check out that I have been waiting for my car for half an hour. She did Some checking I was told the wrong number was written on the key tag. We are all human and errors happen. In the end, my car was found and I Jokingly mentioned to the lady that this event might be Worth a complimentary oil change. She laughed and said “good point”. I Drove away at 10:00.
Katie L.
5 out of 5
6/5/2021
Excellent
UMA N.
4 out of 5
6/5/2021
Very professional service experience Thank you Lexus and Samson
Capitol Subaru.
5 out of 5
6/5/2021
Great customer service
John K.
4 out of 5
6/5/2021
Hi Hes. Thank you for your excellent customer service. Looking forward to seeing you again on my next scheduled maintenance. John.
KATHY S.
4 out of 5
6/5/2021
Just out of curiosity how much is the Lexus The loaner I was given run ? Suv 2020.
Kathy N.
5 out of 5
6/5/2021
Thank You!!!
ANNEMARIE D.
4 out of 5
6/5/2021
Randy was excellent as usual. Randy accommodated me without an appointment as I had a flat tire, and he also informed me about a maintenance package. He communicated effectively and fit in a tire patch and my 15k maintenance into a few hours, which i greatly appreciate because I had to work today. I will continue to work with Randy for all my Lexus servicing needs.
Baik H.
4 out of 5
6/5/2021
Deep was so kind and knowledgeable. It was a great experience!
Susan G.
4 out of 5
6/4/2021
Thank You Michael for your assistance in making things smooth and efficient.
MICHAEL Y.
4 out of 5
6/4/2021
Sure… will do.
RENE A.
4 out of 5
6/4/2021
My experience with my advisor Ramsin was great, he was polite and skillful as and advisor to mi. Keep the good work Stevens Creek Service Dep.!! Rene
JASMINE C.
4 out of 5
6/4/2021
Samson was wonderful. He has been one of the best advisors I’ve worked with! He’s very helpful and answered all my questions clearly and thoroughly . Thank you.
Karma D.
4 out of 5
6/4/2021
I always get the best service here and wouldn’t bring my vehicle anywhere else
Emilie H.
4 out of 5
6/4/2021
Thank you Randy Solomon for such awesome service and professional Emilie H
Jane E.
4 out of 5
6/4/2021
Excellent service. Many thanks, Samson.
Joseph R.
5 out of 5
6/4/2021
Great service

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