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Real Reviews From Verified Customers

Service Center Review Summary

5 star 17798 reviews 74%
4 star 4417 reviews 18%
3 star 328 reviews 1%
2 star 731 reviews 3%
1 star 651 reviews 3%
Review Us
JOEL L.
5 out of 5
6/16/2021
Awesome service timely, efficient, courteous and very professional!
JUDITH J.
4 out of 5
6/16/2021
I appreciated Sophie’s knowledge, her enthusiasm, her thorough explanations and going the extra mile on my behalf.
SUSAN K.
5 out of 5
6/16/2021
Sophia, thanks for your help today! You are very efficient. I had a great experience at the service department today. Keep up the good work!!! Thanks Susan
Azam H.
5 out of 5
6/16/2021
Everything was perfect
JOHN P.
5 out of 5
6/16/2021
Service was great
LIQIANG T.
5 out of 5
6/16/2021
Very good services always
ANH T.
5 out of 5
6/16/2021
Very good
KENNETT D.
5 out of 5
6/16/2021
Thank you, Sophie. We are completely pleased.
Kelly V.
5 out of 5
6/16/2021
I’m really happy the service. I will refer my friends
Vivian P.
5 out of 5
6/16/2021
Like always amazing customer service
BIKRAM R.
5 out of 5
6/16/2021
Carlos helped guide what service we should get. He greeted us with smile and fast check in.
Jason Y.
5 out of 5
6/16/2021
Ramsin is a pleasure to work with! Always does an amazing job!
James M.
5 out of 5
6/16/2021
Thanks for your help.
ALAN M.
1 out of 5
6/16/2021
All was good except loaner vehicle exterior was visibly dirty (front hood of Lexus RX3500 not washed well, lots of dirt streaks) Thanks, Alan
Joyce D.
5 out of 5
6/16/2021
Thank you Tommy for your excellent service. It’s alway a pleasure having my car serviced at Lexus of Stevens Creek.
Sheryl E.
5 out of 5
6/16/2021
Great customer service Michael was very helpful in helping me w/ all my concerns
Ching C.
5 out of 5
6/16/2021
Good service and timely feedback!
LIMING W.
5 out of 5
6/15/2021
Great service. Thank you!
Shanthi K.
5 out of 5
6/15/2021
Samson was very friendly & explained everything clearly.
Anne P.
5 out of 5
6/15/2021
Great service! Always easy and efficient!

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