Ramsin helped me with mr car service on 7/20. He always make my experience of mar service enjoyable and fun. He cares about his costumers. I know this, because I talked to other his costumers, while I was waiting for my car.
Thank you for having such a good employee,
Respectfully,
KARINE G
Another excellent customer service experience thanks to Deep!
Ramsin has gone above and beyond my expectations. Great service and very professional.
Thank you!
Rebecca
Hey Minh.
I'm not completely satisfied with the service.
1. The car was not cleaned from the inside. The center console and the cargo space was returned without cleaning.
2. The notes said the tyre pressure was set to 33 but I got it at 36 cold which went up to 39~40 hot, so I feel this wasn't done.
The car is running fine, but not completely satisfied with the experience.
Thanks
Gaurav K
Car was not vacuumed or cleaned properly. It was also kept overnight without informing me.
Randy was great and helped me with everything I needed!
Thank you so much . I really enjoyed driving my car. Thank you
The technician was very helpful and professional.
My service representative was very knowledgeable and was able to provide a detailed explanation of the service that was provided. She also made sure that I received only the service that was necessary.
This was my first experience with your Lexus service department. I was impressed with the professionalism and efficiency of the staff I encountered. I was pleased to be connected with Minh Nguyen and found him to be very informative, knowledgeable, courteous and enthusiastic about his job. I look forward to working with Minh at my future service appointments.
Miranda was a great help.
Minh very good service
Thanks
appreciate the info, and convenience of using text.
Mike Babcock went WAY above & beyond!! 12 out of 10!!
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