Longo Toyota Auto Repair Service

Noli is the best . He always makes sure me and my family are taken care of ! Best service advisor !

Great service

Biaguio courteous.

Very attentive and very good service ??????????

Service needed and performed were explained clearly and charge amount was acceptable, time estimated was reliable, overall I am pleased of the quality of service. Thank you!

Thank you for your prompt service and help. Grateful for your service - tiffany

Good job

Very good service

The service center didn't solve my issue.

Well explained the car condition. Need to replace H4 battery but no stock. Wait to call

Excellent

Madi was super helpful and informative. Great attitude and very friendly

Jessica was amazing! She was very thorough in explaining the process and services on my vehicle. She made me feel welcome and well taken care of.

When I left Longo back in May after having the A/C worked on, the A/C was very loud, compared to how it was before. Eventually it quieted down but then there was very little air flow. When Jeffrey called me (I was waiting for the truck at Longo) to tell me what the issue was he said, “The cabin filter was damaged back in May and it was causing the A/C fan to be blocked.” He advised that I needed a new filter and it was suggested that I have the system refreshed. I agreed but thought that if it was damaged from the earlier work, why am I paying for it? Well, after waiting a few hours and having to drive to Longo for a second time, I paid the bill and left. I now see that the invoice says the problem was due to an “after market filter” and not related to the previous work. That’s not what I first was told. Having the filter replaced when the repair was done in May, would have been easier to take. The A/C is fixed and I’m hoping this one works for awhile.

Alberto is a true professional, extremely kind, intelligent and class act. I would trust him to service my family and friends any day. Hes going places.

Awesome

Jesus was very professional and polite. He explained everything in detailed regarding issues with my vehicle .

Took a little too long to get the car.

Daniel Lopez provided excellent service. He was well informed and was very attentive in following up.

She is absolutely helpful without any hesitation.