Austin was very pleasant and informative.
Made me feel very welcomed to Longo
Fantastic customer service and focus on customer’s needs.
I had an appointment for my truck to get service I arrived at 9:30. The assistant manager told me it would take 3 hrs but it took 6 hrs to have my truck service. I also had my headlights restoration done but after they finish they told me that my light restoration might get damage with the rain, they should have advise me that it was not a good idea to have my light restoration done on a rainy day. I have been bringing my truck for service since I purchase it here at Longo Toyota and this is the first time I was disappointed with the service.
Sii , fue muy amable , y comprendió muy bien la razón por lo que lleve el carro a servicio , aprecio mucho su ayuda gracias!
Service is good
Wait time is long
Johan did a great job. I would be happy to be helped by him again
Bruce was professional, understanding, and helpful. He was timely on his updates and estimates. I appreciate the wonderful customer services from Bruce.
Daniel has a great customer service, respectful and helpful. Provides update status information as car is being service.
I was the first car in in the morning with an appointment and they forgot about my car and the service wasn’t started until almost 2 hours after I checked in. They came up with a lot of excuses all of which were BS PS would’ve preferred them just owning up to having made a mistake.
I love Longo Toyota. Have bought several cars there and still have a 1993 toyota truck.
Sebastian was very informative,, attentive and courteous!
Excellent customer service!
Friendly, professional!, great work by the whole team. Unfortunate, that we are shorts staffed, but the tech team did great. Keep up the great work. It doesn’t go unnoticed!
Donovan had excellent service and great with communication. Thank you
Albert Lopez is a true professional. A very knowledgeable service advisor always. I trust him with all of my car needs for the last several years.
Biagio was very kind and courteous!
My overall experience is excellent particularly Agustin highly professional and made me feel comfortable/important. I valued his approach and courtesy. Your long time customer. Thank you.
Excellent service that Martin Torres provided. This is the type of people we need in customer service. Knowledgeable and courteous and very helpful employee.
I appreciate that Biagio was able to accommodate my various minor requests.
Slight concern about the technician not being able to put the trunk slabs back together correctly after 12V battery replacement.
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