Key Auto Mall Auto Repair Service Center

Had to take the van back because the problem wasn't completely fixed. He is working to order the part and will contact me when it arrives so it can be fixed.

Me Harlan is a real professional gave me excellent service great customer service is rare to n today's world we will get both of our vehicles serviced here in the future

My new running boards have no rust or issues ty

Awesome people

Thank you

**** is the best!!! Five star service all the way!!

Very accommodating...

**** was very friendly and made sure everything was arranged for my service visit. She immediately offered a shuttle ride ... which was very helpful for me today. She personally walked me to the cashier and made sure everything was in order. Very impressed with **** and everyone I encountered during my visit!! Thanks for the GREAT service!! Much appreciated!!!

A service

Annie and Mike they were awesome answered all my questions helped me out as much as they could they were just great I'm very happy with the service and how well they kept me in the loop if u ask me they need a big pay raise they got my truck fixed in a very timely manner and did not lie to me like Kimberly car city in Davenport did just so they didn't have to do the work again a big thanks to Annie and Mike thanks Ryan R

very helpful and friendly. thank you!!

Got in got out smoothly

Very happy with the service I received and attention to my concerns.

please stop texting my phone. Thank you

The service from Key Auto Mall was excellent. Very pleased.

Thank you.

Although the issue was my fault with the floor mat ,I thought the charge of 132 was a little too much for just removing it from the gas pedal. I have been a good customer and bought last 2 new cars from Key and always had the service work done there, I would have thought the charge would have been less.

Mike always takes great care of my vehicle needs. Very professional and caring. I really appreciate the great service I get from Key Auto!!

Jeep towed twice to Key for the exact same thing. First time 460 for a starter. Picked up Thursday and didn't start on Sunday. Towed to Key. This time I was told it was a connection behind the starter. Picked up today and engine light was on. Returned to Key for 3rd time. Told the code needed adjusted. 2 car tows, missed time from work, 45 waiting for service agent - disconnected twice, told agent was talking to a warranty company and I had to leave a voice mail. I was then sent to a voice mail that required a code so I couldn't leave a message. Called back and was put on hold after the receptionist sighed and was short in her reply. Asked for a loaner since I am a single mom with 3 children and this was my only car. Told it wasn't possible- I was 3rd in line. Borrowed a car from two friends for the two different times I was stranded. I have spent the last week attempting service on my Jeep and was "guaranteed it was the starter" by Mike. Jeep is with me now. Who do I need to take this to? Your customer service was not present in anyone I dealt with. Nancy B

Excellent