Great service in timely mater
Good service, thank you for working my car in on short notice and taking care of this problem. Much appreciated and thank you!
Dennis L
Service advisor went above and beyond! Brought in vehicle with no appt., she got it in service within 10 minutes, fixed vehicle after another 10 minutes, and received vehicle with no charge. Very satisfied!
They were nice and made sure that i felt comfortable with the work done.
**** Ferry is a Rockstar!!!
I brought in my gmc terrain because when I fill with gas it shuts off the gas lever and stops gas and you start it again it goes 10 seconds and stops The other day it took 20 min and only got $5.00 gas and they told me they could'nt find the problem
My service was done quickly
Got me scheduled quickly and took good care of me
He is helpful and friendly.
When I called and set up the appointment I indicated I wanted an oil change since you would have it all day. With 2 kids it is hard to find a time where I can get my car in to get it changed. I was very disappointed when we went to get it and that was not done.
Had to pay2 days for the rental car,because I had to wait for a part for my vehicle. I opened the back hatch that was supposed to have a new motor.DIDN'T FIX THE PROBLEM I EXPLAINED AND NOW,IT MAKES A RUBBING NOISE. I was too tired to go back to advisor. I feel violated paying out of pocket after buying the most expensive warranty.
Great job in a timely manner . Im impressed !
Mike Pinero has been the only positive aspect of my service experience at Key Auto Mall. After nearly ten attempts, I hope my service issue is resolved.
I was told a 27 point inspection would be done while having recall work done but received no paperwork to verify that this was done.
Best service experience I have had in years!
Your service department did a great job but I will never buy another car from Key Auto Mall because of the way they did us when we purchase the car. We did not get what we asked for and they did not give us the quality service from the sales Personnel that we should have had. If you would like more information please call us. BUT I DON NOT WANT THE SALESMAN OR SALES MANAGER TO CALL ME. I WILL ONLY TALK TO CHRYSLER OR THE OWNERS. Thank you, Donald C
I was excited that my oil change was free.
I was treated fairly and my problem physically shown to me. I was also permitted to talk with the technician. This helped me confidently make the best decision as far as repair
Professional and responsive service - thanks. Friendly staff.
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