Always pleased with the service at Key. You guys do a great job and always make the Write recommendations. Thank you
I had a bedliner removed from the truck I bought. Took to the car wash and spent 30 minutes washing the bed of the truck out after I left. Here you go sir thanks for your business here is your filthy truck. Not to mention the 10 holes I now have in the rails of the truck. Very frustrated
this is the second time my odometer wad read incorrectly. It was reported as 25k and it should have been 29k.
Very happy with your department
Thank you
Teresa
Everyone at Key is great!! Above and beyond service. Austin & Wayne kept us updated frequently which was great. Wayne called to let me know our vehicle was done rt away. Thanks so much to everyone involved!! Another great experience at Key!
Kameron and the service team did a great job helping me with my challenger!
**** ferry is awesome and extremely professional and knowledgeable and I love her dog pictures
I had an appt. at 1:00 to have 2 safety recalls taken care of. I asked several different times to two different individuals the amount of time it would take to have them completed. The answer both times was approx. 2 hours. At 4:20 I went to the service desks to check on when it would be completed. I was informed it would/should be done by closing time. The car was finally completed at 5:00. I understand that things can take longer than expected but I felt like someone should have kept me informed about the delay. I also don't like the fact that Fox News is on the TV during both of the visits that I have had there. I also understand that it would be very difficult to find a station that everyone would be happy with. The employees are very pleasant to work with.
You started my car before 4 pm cuz I came in early after work which I really appreciate it and were done by 4:15 and gave me the discount for the cheaper oil changes Thanks for your good customer service
After getting the car home we found more defects in the clear coat. Now we have to make another trip to the dealership. This should have been caught in the first place.
Service great need to have my last name spelled correctly and gave my free oil changes put into the system.
The detail shop could have done a much better job.
Thank you
Bob B
Did not care for the service writer kameron felt he was rude in his presentation of what was wrong with my car but the service writer Marcie was amazing as well as Randy Allison and service manager Tom they were all great and a big asset to the dealership
Super friendly, awesome help
Verry professional staff.
Everything went well. No unexpected problems
Things were done fine
Marci an staff very helpful an courteous. Took awhile to solve problem but hopeful third time is charm. ????????
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