Kind of disappointed that when I came to pick up my Jeep
It sounded like it was taking off when the air was turned up.
The tech said next time have the filter changed, not that it needed done today. When the Jeep went back it was full of leaves and very dirty. So we got it changed. Our time was wasted during working hours and who would leave a very dirty leaf filled mess in place? Also 61.50 for a filter seems very out of line as we were told there was no labor added to replace it. Over all our tech Bev was good and attentive but our experience was less than we would have expected. After research we have found the filter to run between $10-25 dollars. Not sure if this is the place for us to shop as it seems like we were grossly over charged.
Very helpful service staff
Thank you...no follow-up necessary.
My experience with Bev was really good. However my experience with the service received regarding communication and timelines of repairs was dismal at best.
Very easy process. Set up appointment, dropped vehicle off night before, and Mike notified me when it was done. Hours for pickup met my work hours.
All around good experience
I was very please with the service and friendliness of the service tech and **** Ferry, I would certainly recommend key for car service based on my experience today
Mike was very helpful and very easy to talk to! ????
The service guy was very helpful
Cheapest place I’ve gotten an oil change.
Everything went just fine
Vechicle still under warranty but not going to get the problem fixed. Situation explained several times and obviously no one is listening.
Will look for our future vehicle elsewhere. Our salesman was great however so I hate not to give him future business but if we can’t get our vehicle fixed it’s nit worth it.
Your team members... simply amazing. Special thanks to Beverly in the service department. I was having a really awful day, and I think she may have made my year. Beverly, I'm not good always good at expressing how grateful I am, but I really hope today wasn't one of those times. Thank you so much and God bless you. Key Auto, make sure you hang on to her.
Victoria Vroman
Very dissatisfied, the job was not finished and they left loose parts on my car
Was very nice and friendly.
Everyone was real nice and it was super fast.
As always my experience was Fantastic
Miss carlile and Nathan we’re awesome
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