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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Scott P.
5 out of 5
12/8/2017
Everything done in timely manner
Margaret K.
5 out of 5
12/8/2017
Everything went well. We didn’t lose any connectivity. Service was delivered in a very timely fashion and with a smile. Thank you, we will be back.
Roberta R.
5 out of 5
12/7/2017
Thank you very much!!
Claire C.
5 out of 5
12/6/2017
Consistent quality service
Raymond F.
4 out of 5
12/6/2017
Service was fine, but we are not happy that our car was run into and damaged by another customer.
Julie H.
5 out of 5
12/6/2017
He was friendly and helpful
Ronald B.
5 out of 5
12/6/2017
Bill is "top of the line" as far as service advisors go. Did an excellent job!
Ann W.
5 out of 5
12/5/2017
Thank you!
Bernie N.
5 out of 5
12/5/2017
Curt was very professional and handled our check in in a timely fashion. He explained everything that was going to be done today. Then he was helpful in getting me A service car while our car was serviced
Warren G.
5 out of 5
12/1/2017
Good job
Erin L.
5 out of 5
12/1/2017
Love working with all your people, they always treat me with respect. Bill is a good man and knows his ****. Thank you AW.
James B.
5 out of 5
12/1/2017
Always easy to work with your company. Thank you, Amy Beaves
Kelsey C.
5 out of 5
12/1/2017
John is fantastic!
Daniel N.
5 out of 5
12/1/2017
Great as always.
William D.
3 out of 5
11/30/2017
Please have the GM call me for details. Thanks
James I.
5 out of 5
11/30/2017
Bill gave me a rental car and I left my sunglasses in there and he called me to pick up. Great service as always!
Steven K.
3 out of 5
11/30/2017
We were told to bring the car in at 10 for new tires and service. They said it would be ready at 2. Stopped back at 1:07 to see how it was going. Car was still where I parked it. They didn't think it would be ready by 2 and offered to drop it off. At the time we said no as Steve was coming back in town later in the afternoon. John did call at 2:38 to say car was finished and they would bring it out. I accepted that offer and they brought it at 4:15 as we had arranged. I had paid the bill over the phone with my credit card. When they brought me the car they brought the bill. I looked through the bill and they had not credited me for the coupons I showed John when he wrote up the order. That entailed another phone call and almost 7 minutes on the phone waiting for the money to be credited back on my account. I was not impressed with my experience today. As I said to John earlier today, it was the service department that caused us to leave Anderson-Weber 26 years ago. We may have made a mistake in giving you another chance.
John T.
5 out of 5
11/30/2017
Great job thanks
Linda R.
5 out of 5
11/29/2017
Polite, thorough and timely.
Judy F.
5 out of 5
11/29/2017
I was very happy! Problem diagnosed immediately and fixed before I got my cup of coffee drank. Thank You, Bill.

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