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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Elizabeth H.
5 out of 5
6/25/2019
Excellent service as always and really appreciate that when I brought the van in for tire rotation the Service Agent went ahead to schedule my service appointment.
Salman K.
5 out of 5
6/25/2019
He is the best person I have ever deal with in dealer ship very kind and knowledgeable person. He spend almost 45 min after dealer close to help me with my car issue. I will visit Andersonweber again just because of great person like him
William V.
3 out of 5
6/23/2019
As a 15 plus year veteran of the dealership, I was shocked to pay a 57% increase for an oil change over what I paid 6 months ago.
Gary S.
5 out of 5
6/23/2019
Excellent
Mark D.
5 out of 5
6/23/2019
Great customer service. Everyone was very accommodating to fit in service Saturday morning
Wally I.
5 out of 5
6/23/2019
He was super professional
Terry K.
5 out of 5
6/22/2019
Always willing to listen and fix the problem.
Ernest H.
5 out of 5
6/22/2019
Great as always
Anne H.
5 out of 5
6/22/2019
Wonderful place
Robert S.
5 out of 5
6/22/2019
I’ve had the pleasure of dealing with John for several years and he’s always been professional and courteous.
Preeti J.
3 out of 5
6/21/2019
Felt pressured on phone to make service fixes on vehicle. Glad the recent repairs were emailed.
Hancy P.
5 out of 5
6/21/2019
Shane was awesome!!! Thank you for the excellent attention and swrvice
Roger L.
5 out of 5
6/21/2019
John was pleasure to work with. He did a great job explaining what maintenance was due for my vehicle and the cost breakdown.I appreciate the quality of service I receive at Anderson Weber.
Lynn S.
5 out of 5
6/21/2019
An excellent experience from start to finish.
Jo T.
5 out of 5
6/20/2019
Shane was so easy to work with, very friendly and when he greeted me he answered every question and I even went in with a problem besides the recall he assured me he would look at it and take care of it. I will for sure continue with my maintenance at anderson weber
Mary Ann.
5 out of 5
6/20/2019
Love your new building. Thank you for the wonderful service over the past fourteen years. I will be moving in August and have located a Toyota dealership in the Rockford Illinois area. Thanks again.
Robert L.
5 out of 5
6/20/2019
Thanks for completing the job so promptly.
Kelly G.
5 out of 5
6/20/2019
Very quick, helpful and friendly!
Sue B.
5 out of 5
6/19/2019
Thx
Paula G.
5 out of 5
6/19/2019
Shane was personable, knowledgeable, and answered all of my questions. He’s a nice addition to your service department team. Bill was helpful too, as were the ladies who took my payment. Everyone was very friendly so it was a pleasant transaction.

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