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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Gary G.
4 out of 5
8/7/2024
Jon was very thorough with his explanation. I was disappointed with the cost of the replacement part, a bumper sensor.
Matthew .
4 out of 5
8/7/2024
Jon has been great to work with. I know he’s a car guy at heart and I feel as though he’s advising me as if it was his own vehicle. I really appreciate that about working with your dealership.
Sammich J.
5 out of 5
8/6/2024
Jay is awesome and always gives the honest and best knowledge for advice!
Thomas R.
5 out of 5
8/6/2024
Always excellent service by all employees. It is greatly appreciated !
Robert S.
4 out of 5
8/6/2024
Great service from a guy who is a credit to your dealership Bill always does an outstanding job
Daniel N.
5 out of 5
8/6/2024
The team is always great and care about my car like it was their own.
Beth W.
5 out of 5
8/6/2024
Thanks for getting me in so quickly today without an appointment!
Gerald H.
5 out of 5
8/3/2024
Your service department are very nice and make you fell welcome We are happy with the department
Chad S.
5 out of 5
8/2/2024
Thanks for the fast professional service. It is the cleanest and friendliest service department my wife and I have ever seen. Thank You.
Susan B.
5 out of 5
8/2/2024
Very time efficient! Griendly staff
John H.
5 out of 5
8/2/2024
Wonderful people!!! Job well done. Had a great loner car! Great experience ????
Sheila M.
5 out of 5
8/1/2024
They go above and beyond to satisfy the customer. I requested a van or rave since I have bad knees and they accommodated me. Always great friendly service.
Joyce C.
4 out of 5
8/1/2024
Could not be happier with my service
Mark P.
4 out of 5
7/31/2024
The Service Team was very knowledgeable, helpful, and courteous. They serviced our vehicle promptly, let us know when it was completed and provided all the necessary services required at the time. They also provided us additional services that were due upon purchasing our new Toyota. Thank You!
Rick D.
3 out of 5
7/30/2024
Took over 2hrs.for my oil change and wheel bearing check ( which I didn't get charged for the wheel ckeck thankfully )...but the service counter guy apologized forit,so it was all good because he explained everything well to me about wheel bearings and tires. Thx
Ed R.
5 out of 5
7/30/2024
Great service -thanks so much!
Susan B.
5 out of 5
7/27/2024
Bill is a great guy. Anderson Webber should be proud to have an employee who cares about customers and delivering quality service. Trust is everything and he and Toyota deliver. My 4th Rav 4.
Michael T.
2 out of 5
7/27/2024
I thought the scheduler was unfriendly. It took roughly 2 hours instead of 1 which hampered my schedule for the rest of the day. My Thermos brand water bottle came up missing. I'm quite sure it was in the vehicle when I dropped it off. It wasn't there at pick up. Anyway I don't have it. The lady at the desk was friendly, but put virtually no effort to look for it.
Kimberly B.
1 out of 5
7/25/2024
To be honest, he was a little rude. He made it sound like I showed up at the wrong time for my appointment and would have to work me in when I was 15 minutes early! He also just handed me the bill and never went over anything to tell me everything was ok or not.
Steven A.
5 out of 5
7/25/2024
Bill is always great to deal with!

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