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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6177 reviews 63%
4 star 2092 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Sal R.
2 out of 5
1/4/2025
How could I be satisfied when you guys never fixed? The issue with my vehicle, then it cost me close to $2000 and I still have the same problem. Honestly, Jennifer, I wish you guys would notify GM and ask for some real professional advice on how to fix my vehicle. I hope you get back to me and let me know what you can do.According to the f b I fee
Eva R.
5 out of 5
1/3/2025
I am completely satisfied with the customer service provided. Thank you.
Raushana B.
5 out of 5
1/3/2025
Thank you for the timely friendly service
Leo M.
5 out of 5
1/3/2025
Always ,a great visit to MK Smith thank you for your great service and professional personal
Tim F.
4 out of 5
1/1/2025
Jennifer kept me updated throughout the two week process for getting my truck repaired. She fought on my behalf with the warranty company which resulted in a positive outcome.
Lewis C.
4 out of 5
1/1/2025
MK Smith is my go to place to get my truck serviced would not go anywhere else. Recommend the place.
Elizabeth V.
5 out of 5
1/1/2025
Customer service is top tier! Jennifer Hunt makes everything a super smooth experience. She is the best customer representative out there. Her knowledge of service is above average.
Derwin H.
5 out of 5
1/1/2025
Great job perfect service
Gloria B.
5 out of 5
1/1/2025
I am completely satisfied with the service, Jennifer is so professional thank you very much
Jeff B.
5 out of 5
1/1/2025
Martin was through, answered all my questions, he was great.
Daniel L.
5 out of 5
1/1/2025
Everyone was very professional. Thank you for all of your help.
Henry H.
5 out of 5
12/31/2024
Completely satisfied with Jennifer Hunt customer service
Felipe O.
5 out of 5
12/31/2024
Excepcional service
Agustine M.
4 out of 5
12/31/2024
Delivered ontime as promised. Excellent
Frank S.
3 out of 5
12/28/2024
Thank you for handling the tire maintenance sensors.
Philip R.
5 out of 5
12/28/2024
JAy And the team at MK Smith always provides me with excellent service
Ricardo R.
5 out of 5
12/27/2024
Muy buen servicio y muy amable muchas gracias
Steven G.
5 out of 5
12/27/2024
Great Service, friendly and knowledgeable..
Adrian B.
4 out of 5
12/27/2024
Really good service see you next time
Mario R.
5 out of 5
12/27/2024
Great Service. Jay was awesome

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