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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6176 reviews 63%
4 star 2091 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Cori M.
5 out of 5
1/11/2025
Jennifer provided a great explanation of the filter I needed and took care of me right away. She’s always friendly and professional and knowledgeable!
Cindy G.
4 out of 5
1/10/2025
He was friendly. answered akk my questions and addressed my concerns. I had issues at aanother dealer in getting oil all over the engine compartment and another visit all over the frame. I explained this to him and he went out of his way and said he checked to ensure no oil. He is a good listener which is important.
Alvaro J.
4 out of 5
1/10/2025
Martin was great, his service was excellent.
Lucia C.
4 out of 5
1/10/2025
Rápida atención y buen servicio
Juan A.
5 out of 5
1/10/2025
Very good service
Ryan K.
1 out of 5
1/9/2025
Look, you sold me a car that was the ultimate piece of sh-t, I owned nothing but Chevrolet’s until you sold me this LEMON Cruze, now, I will never buy a GM product ever again. Can you imagine hearing that I need to spend close to 2K to pass a smog on a car that’s 11 years old that has a KBB value of $3500? I don’t blame the dealership but I’d be a complete retard to trust a General Motors product at this point. Hopefully, GM goes out of business and MK Smith becomes a Toyota or Honda dealership.
Patriciaismael G.
4 out of 5
1/9/2025
Jennifer is attentive, ensures everything is addressed and sticks to her word! She’s committed to providing quality service.
Jesus A.
5 out of 5
1/9/2025
satisfecho con el trabajo y las explicaciones del carro gracias
Raul N.
5 out of 5
1/8/2025
As always,Jay did an awesome job as our service advisor. We appreciate his dedication for providing top-notch customer service & support. On a different note, you need a new cashier! The woman who does that job has an attitude & no professionalism. We miss Marissa She the one this person should emulate.
Rachel M.
4 out of 5
1/8/2025
????
Lewis C.
5 out of 5
1/7/2025
Great
Gabriel L.
5 out of 5
1/7/2025
Garey was very helpful.
Theodore B.
5 out of 5
1/7/2025
Jennifer was amazing. She helped me out with all I needed.
Charlie T.
5 out of 5
1/7/2025
Jennifer is the best Great attitude and personality
Angiejohn L.
5 out of 5
1/7/2025
Jay is always professional and provides great customer service! He’s extremely knowledgeable about all services.
Richard A.
4 out of 5
1/7/2025
Even though it took a bit long, I am completely satisfied with the work and friendly service Gary and MK Smith offers.
Bohao Z.
5 out of 5
1/4/2025
Excellent
Martha C.
4 out of 5
1/4/2025
Excepcional
Sal R.
2 out of 5
1/4/2025
How could I be satisfied when you guys never fixed? The issue with my vehicle, then it cost me close to $2000 and I still have the same problem. Honestly, Jennifer, I wish you guys would notify GM and ask for some real professional advice on how to fix my vehicle. I hope you get back to me and let me know what you can do.According to the f b I fee
Eva R.
5 out of 5
1/3/2025
I am completely satisfied with the customer service provided. Thank you.

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